On Call Banquet Server

remingtonhotelscareers; Los Angeles (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Remington Hotels in Los Angeles, CA is seeking a customer-focused guest services associate to ensure high-quality service during events and functions.

You will review event requirements, assist with setup, and coordinate with the kitchen to deliver exceptional experiences for guests. The role requires strong communication, teamwork, and the ability to handle varying schedules, including nights and weekends.

Qualifications

• Customer service focused and guest-oriented.
• Strong verbal and written communication.
• Reliable, proactive, and takes initiative.
• Ability to stay composed in high-pressure environments.

Responsibilities

• Review BEOs for menu details, room setup, food, beverage and A/V needs.
• Assist setup staff with table, buffet, and bar setups.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for functions.
• Provide prompt, professional service to all guests.
• Communicate with kitchen and keep them updated on changes.

Skills

Customer service

Communication skills

Work ethic

Ability to work under pressure

Flexibility with schedule

Team player

Job description

What you will be doing

• Review BEO's for menu details, room setup, food, beverage and audio visual needs.
• Assist the set up staff in table set up, buffet set up, bar set up, etc.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Provide prompt and professional service to all guests.
• Communicate with Kitchen keeping update on any changes.

$25.00/hr

What we are looking for

• Customer service focused, excellent communication skills, both verbal and written, likes to communicate with guests and associates.
• High work ethic and self-initiative
• Ability to work in high pressure situations
• Flexible to work varying schedules to include nights, weekends, and holidays

• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Physical Requirements (In-Office Role)

• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10-25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.