On Call Banquet Server

Olympia Hospitality; Amherst (MA); Vor Ort; USD 7.700 - 11.000; Teilzeit

Benefits dieser Stelle

Health insurance

Dental and vision insurance

401K with company match

FSAs for medical and childcare

Seven paid holidays

Paid time off

Travel discounts

Zusammenfassung

The Olympia Companies is seeking a courteous Banquet Server to deliver exceptional dining service at events in Amherst, MA. You will assist with setup, greet guests, take and serve orders, and ensure a seamless guest experience according to venue standards.

Competitive tips accompany a base wage; health benefits and 401(k) options may be available at participating locations. Prior banquet or catering experience is preferred, and you must be of legal drinking age where required.

Qualifikationen

• Banquet server experience preferred.
• Must be of legal age to serve alcohol per state law.

Aufgaben

• Assist with banquet room and event space setup.
• Ensure equipment, utensils, and AV are clean and ready.
• Greet guests, escort to tables, assist with seating.
• Take orders and upsell beverages or items.
• Serve food and beverages promptly and accurately.
• Anticipate guests' needs and provide personalized service.
• Respond to inquiries and resolve complaints professionally.
• Clear tables and replenish supplies during events.
• Assist with event breakdown and cleanup.
• Complete post-event cleaning and sanitation.

Kenntnisse

Customer service

Communication

Ausbildung

Legal age to serve alcohol

Jobbeschreibung

The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for achieving excellence. We are currently hiring professionals seeking to advance their Hospitality Careers! The Olympia Companies is looking for qualified and enthusiastic candidates to join our team!

The Banquet Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their experience so that they will tell others and become a loyal customer.

$6.75 plus tips.

Benefits

• We offer health insurance, ensuring access to quality medical care when needed.
• Dental and vision insurance are provided to promote overall health and wellness.
• Our 401K program includes a matching component, empowering employees to save for retirement with added company support.
• Flexible Spending Accounts (FSAs) for medical expenses and childcare expenses offer tax-advantaged savings options.
• Additionally, team members enjoy seven paid holidays throughout the year, providing well-deserved time off to recharge and spend with loved ones.
• Our paid time off benefit provides flexibility to take time off for vacation, personal needs, or illness while still receiving their regular pay.
• Team members can also take advantage of travel discounts at our portfolio of hotels.
• Additional benefits may be available based on the individual hotel that is hiring.

Responsibilities

• Assist with the setup of banquet rooms and event spaces, including arranging tables, chairs, linens, place settings, and decorations according to event specifications.
• Ensure that all necessary equipment, utensils, and silverware are clean, polished, and properly arranged, and that audiovisual equipment and lighting are set up and operational.
• Greet guests warmly upon arrival, escort them to their assigned tables, and provide assistance with seating as needed.
• Take food and beverage orders from guests, using suggestive selling techniques to promote additional items or upgrades.
• Serve food and beverages to guests promptly and accurately, following established service standards and presentation guidelines.
• Anticipate guests' needs and preferences and provide personalized service and attention to ensure a memorable and enjoyable dining experience.
• Respond promptly and courteously to guest inquiries, requests, and concerns, and resolve any issues or complaints with empathy and professionalism.
• Clear tables, remove used dishes and utensils, and replenish supplies as needed throughout the event to ensure a clean and orderly dining environment.
• Assist with event breakdown and cleanup tasks, including removing linens, folding chairs, and dismantling decorations.
• Complete post-event cleaning and sanitation procedures to maintain cleanliness and hygiene standards in banquet areas.

Skills Required

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure.

Experience / Education

• Serving and or set up experience preferred; must be of legal age in order to serve alcohol, per state law.

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.