On Call Banquet Captain

Omni Hotels & Resorts; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Omni Severin Hotel in downtown Indianapolis seeks a Banquet Captain to supervise banquet floor staff and coordinate events, ensuring food is presented neatly, served on time, and all functions run smoothly. You will lead banquet servers and bartenders, collaborate with the Banquet Manager, and uphold Omni's renowned Hoosier Hospitality in a fast-paced luxury setting.

Strong leadership, excellent interpersonal skills, and the ability to multitask and lift up to 50 lbs are required;

Qualifications

• 5+ years of banquet leadership experience in a four-star/four-diamond hotel or resort.
• Unexpired Food Handlers and TABC certifications (or to obtain upon hire).
• Willing to work a flexible schedule, including weekends, holidays and evenings.

Responsibilities

• Coordinate the execution of banquet functions and supervise banquet staff.
• Oversee banquet servers and bartenders; ensure food is presented neatly and served on time.
• Ensure all functions are coordinated properly and adhere to hotel policies.
• Assist Banquet Manager in the operation of the Banquet Department.
• Maintain compliance with liquor liability laws and conduct staff pre-function meetings.
• Follow details on Banquet Event Orders (BEOs) and maintain service standards.
• Set tables to specifications, carry trays, and provide excellent customer service.
• Attend department meetings and required trainings.

Skills

Interpersonal communication

Oral and written communication

Teamwork

Multitasking

Customer service

Lifting up to 50 lbs

Tools

Food Handlers certification

TABC certification

Job description

Omni Severin Hotel

Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city's longest running luxury hotel and a beautifully restored piece of the city's history. The hotel elegantly combines the grandeur of the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.

Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of "Hoosier Hospitality" are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.

Overview

The Banquet Captain will supervise the floor and banquet staff to coordinate the execution of events and exceed guest expectations. This role leads our banquet servers and bartenders, and makes sure food is presented neatly, served on time and that all functions are coordinated properly.

Responsibilities

• Responsible for controlling all aspects in the execution of banquet function.


• Effectively supervise the Banquet staff during all food and beverage service.


• Coordinating every aspect of the Banquet staff during all food and beverage service.


• Assist the Banquet Manager in the complete operation of the Banquet Department.


• Responsible for adhering to hotel policies and procedures.


• Responsible for adhering to all liquor liability laws.


• Must assist/conduct all designated staff/pre-function meetings.


• Complete other duties assigned by management.


• Must follow all details as described on Banquet Event Orders (BEO's).


• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.


• Complete banquet consumption sheets as designated by the Director of Banquets.


• Attend department meetings and other company required trainings.

Qualifications

• Previous banquet leadership experience required, 5+ years of experience in a four-star/four-diamond hotel or resort is strongly preferred.


• Must have unexpired Food Handlers and TABC - or obtain upon hire.


• Must be willing to work a flexible schedule, including weekends, holidays and evenings.


• Must have excellent interpersonal, oral and written communication skills.


• Ability to multitask and portray a friendly demeanor in a fast-paced environment.


• Must consistently demonstrate a teamwork-oriented and positive attitude.


• Must be able to lift up to 50lbs and stand and walk for long periods of time, including the duration of a full shift.


• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.