On Call Administrative Professional

Becomearoadie; Louisville (KY); On-site; USD 19,000 - 25,000; Full time

Job summary

Texas Roadhouse in Louisville, KY, is seeking friendly, customer-focused individuals for an on-call front desk role at our Support Center. You’ll be the first face guests, vendors, and employees see, delivering Legendary hospitality and a warm welcome.

This position offers flexible, on-call scheduling with no set weekly hours. Ideal candidates have a high school diploma, at least one year of front desk or customer service experience, and proficiency with Microsoft Office.

Qualifications

• High School Diploma or GED required; Associate’s or higher preferred.
• At least one year of front desk or customer service experience.
• Comfortable with Microsoft Office Suite.
• Friendly, professional, and ready to create a great experience for everyone who walks through the door.

Responsibilities

• Be the warm, friendly welcome for all visitors to our Support Center.
• Register guests and issue visitor badges.
• Keep the front desk and lobby organized, clean, and inviting.
• Assist guests, vendors, and employees with Texas Roadhouse merchandise purchases.
• Support departments across the company through temporary assignments and project help.
• Step in on additional tasks as needed to keep things running smoothly.

Skills

Front desk experience

Customer service

Microsoft Office Suite

Communication

Education

High School Diploma or GED

Associate’s or higher preferred

Job description

Ready to Love Your Job?

Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs!

Why This Role Rocks

If you love creating welcoming, memorable experiences, this role puts you at the heart of it all. As the first face our guests, vendors, and employees see when they walk through the doors of our Support Center, you’ll bring Legendary hospitality to every interaction. You’ll also have the opportunity to jump in on temporary assignments with various departments—making every week a little different while supporting teams across the company.

*This is an on-call position located at the Texas Roadhouse Support Center in Louisville, Kentucky. This role is scheduled on an as‑needed basis and does not offer a set weekly schedule. Hours will vary week‑to‑week based on business needs; regular or consistent shifts are not guaranteed.

What’s On Your Plate

• Be the warm, friendly welcome for all visitors to our Support Center

• Register guests and issue visitor badges

• Keep the front desk and lobby organized, clean, and inviting

• Assist guests, vendors, and employees with Texas Roadhouse merchandise purchases

• Support departments across the company through temporary assignments and project help

• Step in on additional tasks as needed to keep things running smoothly

Your Recipe for Success

• High School Diploma or GED required; Associate’s or higher preferred

• At least one year of front desk or customer service experience

• Comfortable with Microsoft Office Suite

• Friendly, professional, and ready to create a great experience for everyone who walks through the door

Why You'll Love Your Job

As our founder Kent Taylor said, “We’re a people-first company that just happens to serve steaks.” We believe in taking care of the whole Roadie: from professional development opportunities to a robust benefits package. Our culture is just one reason why many of our leaders started as servers, managers, and line cooks, and have grown Legendary careers with us. Here’s a taste of what we offer:

• Wellness perks like on-site personal trainers, massages, a full gym, and a registered nurse

• Convenience services like car detailing, dry cleaning, and even spray tans

• Delicious perks from Willie’s Joynt—our full-service café serving up legendary meals

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.