OMS Account Manager

Optimum; San Angelo (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Quarterly incentives

Benefits package

Career growth

Job summary

Optimum seeks an OMS Account Manager to identify, coordinate, and execute hyper-local events that align with our growth strategy. You will support multiple sales channels, secure opportunities for brand engagement, and drive on-site sales and lead generation through well-executed local events.

You will coordinate planning, execution, and training across teams, working cross-functionally with sales, government affairs, and construction teams.

Qualifications

• 5+ years of experience in event coordination, sales environments, community engagement, or a related field.
• Strong leadership and coordination skills to work across multiple sales channels and teams.
• Excellent relationship-building skills with community leaders, businesses, and event partners.
• Proficiency in CRM tools (Salesforce preferred) for tracking leads and reporting.
• Ability to work independently while managing multiple projects in a fast-paced environment.
• Excellent communication, presentation, and organizational skills.

Responsibilities

• Identify and secure hyper-local events aligned with Optimum's growth strategy.
• Develop partnerships with HOAs, MDU properties, city officials, new businesses and housing developments.
• Collaborate to create a market event calendar with sponsorships, pop-up events, and outreach campaigns.
• Coordinate event logistics including staffing, branding, and materials.
• Lead on-site at events to ensure smooth operations and strong customer experience.
• Train and support sales teams to maximize event opportunities and lead follow-up.
• Track event performance metrics and provide ROI insights for leadership.

Skills

Event planning

Leadership

Relationship building

Public speaking

Time management

Tools

Salesforce

Job description

Job Summary

The OMS Account Manager is responsible for identifying, coordinating, and executing hyper‑local events that align with Optimum’s growth strategy. This role supports multiple sales organizations – including MDU, Retail, D2D, B2B, and SMB – by securing opportunities for brand engagement and assisting in driving sales performance. It ensures the success of events through planning, coordination, and training while working cross‑functionally with sales teams. The OMS Account Manager reports directly to the OMS Events Manager.

Responsibilities

Event Identification & Planning

• Proactively identify and secure hyper‑local events that align with Optimum's growth and market expansion strategies.
• Develop partnerships with key community stakeholders, including HOAs, MDU properties, city officials, new businesses, and new housing developments to secure event opportunities.
• Collaborate with internal teams to create a market event calendar that includes sponsorships, pop‑up events, networking functions, and outreach campaigns.
• Partner with construction teams, government affairs, and sales channels to align events with new Fiber project builds, special market offers, or retention exercises.

Event Execution & Coordination

• Coordinate event logistics, including staffing, setup, branding, and materials to ensure all events meet company standards.
• Ensure alignment between event execution and sales strategies by working closely with retail, D2D, B2B, and SMB teams to drive on‑site sales and lead generation.
• Provide on‑site leadership at events to ensure smooth operations, branding consistency, exemplary customer experience, and maximum ROI impact.
• Serve as the primary liaison between event partners, vendors, and internal teams.

Sales Team Support & Training

• Facilitate sales leads through event execution and customer engagement.
• Train and support sales teams on how to maximize event opportunities, engage with potential customers, and build community relationships outside of traditional sales environments.
• Educate teams on network advantages and local market improvements.
• Educate teams on ethical sales representation, brand positioning, and best practices for customer engagement in the field.
• Assist sales teams in capturing, qualifying, and following up on leads from events to drive post‑event conversions.
• Track and report event performance metrics, including attendance, engagement, leads generated, and sales conversions.
• Provide detailed event recaps and insights to leadership to assess ROI and improve future event strategies.
• Maintain an up‑to‑date database of event leads and ensure proper follow‑up processes with the designated manager and sales team.

Qualifications

• 5+ years of experience in event coordination, sales environments, community engagement, sales operations, or a related field.
• Strong leadership and coordination skills to work across multiple sales channels and teams.
• Excellent relationship‑building skills with community leaders, businesses, and event partners.
• Proficiency in CRM tools (Salesforce preferred) for tracking leads and reporting.
• Ability to work independently while managing multiple projects in a fast‑paced environment.
• Excellent communication, presentation, and organizational skills.
• Must be available to work nights and weekends as needed for events.
• Reliable transportation required for frequent travel to event locations.
• Ability to walk and stand for extended periods during events.
• Ability to move equipment, supplies, and materials to set up events.
• Must possess and maintain a valid driver’s licence in good standing within the state of current residence.

Compensation & Incentives

• This role will be eligible for quarterly incentives based on event quality, lead generation, and event‑driven sales impact.
• Competitive salary with benefits and career growth opportunities within the Optimum organization.
• This role plays a critical part in bridging community engagement and sales growth, ensuring Optimum remains a trusted provider in the market while driving brand visibility and lead generation through well‑executed local events.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.