Omnichannel Specialist

TEKsystems; Deerfield (IL); Hybrid; USD 62,000 - 83,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability coverage

Job summary

TEKsystems in Deerfield, IL is seeking an experienced Omnichannel Specialist to shape and execute global omnichannel marketing strategies and customer experience initiatives. This contract role partners with the Global Strategic Marketing Omnichannel Lead to drive CX programs and integrated campaigns.

The ideal candidate has 10+ years in omnichannel marketing or CX within fast-paced matrix environments, excels at cross-functional leadership, executive communication, and analytics.

Qualifications

• 10+ years of marketing, brand leadership, or commercial operations experience
• Experience developing and executing global omnichannel marketing strategies
• Strong customer experience (CX) expertise
• Proven success in matrixed, cross-functional organizations
• Executive-level presentation and communication skills
• Advanced project management and organizational abilities
• Strong analytical and problem-solving skills
• Ability to influence and lead without direct authority
• Experience collaborating with global teams and external agencies
• Familiarity with Monday.com, Maestro, or similar project management platforms
• Experience tracking KPIs, campaign performance, and program outcomes

Responsibilities

• Manage stakeholder relationships and coordinate cross-functional CX programs
• Track KPIs and project milestones for campaigns
• Lead CX pilot programs and develop executive communications
• Collaborate with internal teams and agency partners
• Execute integrated marketing campaigns

Skills

Omnichannel marketing

Customer experience

Data analysis

Project management

Integrated marketing

Monday.com

Brand strategy

Product launch

Change management

Agency management

Education

Bachelor's degree in Mass Communication/Media Studies/Marketing/Business

Job description

HEALTHCARE EXPERIENCE IS IDEAL***

Description

The Omnichannel Specialist, Marketing & Customer Experience (CX), will support the development and execution of global omnichannel marketing strategies and customer experience initiatives. This role partners closely with the Global Strategic Marketing Omnichannel Lead to drive strategic priorities, coordinate cross-functional CX programs, and execute integrated marketing campaigns.

Responsibilities

Responsibilities include managing stakeholder relationships, collaborating with internal teams and agency partners, tracking KPIs and project milestones, leading CX pilot programs, and developing executive communications and presentations. The ideal candidate brings 10+ years of experience in omnichannel marketing, customer experience, brand leadership, or commercial operations within a fast-paced, matrixed organization.

Skills

omnichannel marketing, customer experience, data analysis, project management, integrated marketing, monday.com, brand strategy, product launch, change management, agency management

Top Skills Details

omnichannel marketing,customer experience,data analysis,project management,integrated marketing

Additional Skills & Qualifications

10+ years of marketing, brand leadership, or commercial operations experience

Experience developing and executing global omnichannel marketing strategies

Strong customer experience (CX) expertise

Proven success in matrixed, cross-functional organizations

Executive-level presentation and communication skills

Advanced project management and organizational abilities

Strong analytical and problem-solving skills

Ability to influence and lead without direct authority

Experience collaborating with global teams and external agencies

Familiarity with Monday.com, Maestro, or similar project management platforms

Experience tracking KPIs, campaign performance, and program outcomes

Bachelor's degree in Mass Communication, Media Studies, Marketing, Business, or related field

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Deerfield, IL.

Pay and Benefits

The pay range for this position is $45.00 - $60.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Deerfield,IL.

Application Deadline

This position is anticipated to close on Sep 30, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.