Omnichannel Growth Programs Lead

Intuit; Mountain View (CA); On-site; USD 169,000 - 229,000; Full time

Job summary

Intuit in Mountain View, CA seeks a growth program leader to design and launch omnichannel initiatives across stores and expert centers, turning strategy into field execution. You will build enablement content, partner with Sales Ops, Growth Tech, and Product, and ensure the right systems and data flows.

This role focuses on operating models, scorecards, and cross-functional collaboration to scale programs beyond a single season, aligning with the Retention Mission Team and broader growth

Qualifications

• Background in sales enablement, program management, or growth operations.
• Experience designing programs at scale and enabling distributed or field-based teams.
• Strong communicator who can translate complexity into clear, actionable operating models.
• Proven ability to partner across Sales Operations, Growth Tech, and Product to connect systems and data end to end.
• Background working within a retail, Assisted services, or omnichannel commerce environment.

Responsibilities

• Design and launch growth programs—from concept to scaled execution.
• Develop solutions to drive retention for specific segments and liaise with the field.
• Own enablement framework for stores, Expert Centers, and outbound teams, including playbooks and incentives.
• Ensure field and sales teams have content, tools, and training for new programs.
• Partner with Sales Ops, Growth Tech, and Product to ensure systems like Salesforce, Braze, and CRM support programs.
• Develop program scorecards, cadence documentation, and learning plans across Omnichannel workstreams.
• Build operating rhythms to sustain programs beyond initial launch.
• Bridge strategy and field execution, identify gaps and accelerate time-to-market.

Skills

Sales enablement

Program management

Growth operations

Tools

Salesforce

Braze

CRM

Job description

Intuit in Mountain View, CA seeks a growth program leader to design and launch omnichannel initiatives across stores and expert centers, turning strategy into field execution. You will build enablement content, partner with Sales Ops, Growth Tech, and Product, and ensure the right systems and data flows.

This role focuses on operating models, scorecards, and cross-functional collaboration to scale programs beyond a single season, aligning with the Retention Mission Team and broader growth