Omnichannel Fashion Customer Experience Pro

Chico's; Palm Desert (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

Chico's in Palm Desert, CA is hiring a Customer Specialist to deliver exceptional, personalized service and build lasting relationships with customers. You will lead authentic conversations, share product knowledge, and collaborate with the team to reflect Chico's hospitality across in-store and omnichannel experiences.

Flexibility is required for nights, weekends, and holidays. 18+ with retail or sales experience preferred; strong listening and communication skills are essential.

Qualifications

• Excellent customer service and active listening required.
• Strong communication and relationship-building skills.
• Team-oriented with high ownership and initiative.

Responsibilities

• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Partner with the team to deliver a customer-centered experience reflecting Chico's hospitality.
• Share product knowledge to outfit and inspire customers.
• Cultivate long-term customer relationships through proactive outreach about new products and promotions.
• Create a seamless omnichannel experience using available tools.
• Contribute to store performance by meeting personal goals and collaborating with peers.
• Support a positive work environment through teamwork and collaboration.
• Engage with the local community through events and outreach to expand Chico's presence.

Skills

Customer service

Communication

Active listening

Team player

Ownership & initiative

Job description

Chico's in Palm Desert, CA is hiring a Customer Specialist to deliver exceptional, personalized service and build lasting relationships with customers. You will lead authentic conversations, share product knowledge, and collaborate with the team to reflect Chico's hospitality across in-store and omnichannel experiences.

Flexibility is required for nights, weekends, and holidays. 18+ with retail or sales experience preferred; strong listening and communication skills are essential.