Omnichannel Cashier: Elevate Service & Sales

JCPenney; Pleasant Prairie (WI); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Associate discount

Job summary

JCPenney in Pleasant Prairie, WI seeks a Cashier to deliver friendly customer service and drive sales at the checkout. You will greet customers, process transactions, handle returns, and support omnichannel and store operations while upholding shrink and safety standards.

You will work as part of a team to promote programs, assist with merchandising, and participate in inventory and recovery efforts. The role emphasizes dependable performance and a positive, customer-focused attitude.

Qualifications

• Customer service and sales focus; greet and assist customers while maintaining high service standards.
• Promote in-store programs and assist with credit, rewards, and gift card initiatives.
• Ability to process transactions, returns and tickets, and support merchandising at checkouts.

Responsibilities

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Partners where needed for additional support. Promotes Findmore and other programs to drive sales and enhance customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing; supports signing and merchandising at checkouts; uses POS devices.
• General Operations - Supports omnichannel efforts, recovery, put backs and fitting room maintenance; participates in annual inventory processes.
• Performance Standards - Supports shrink and safety initiatives; meets performance standards including iCAP, sales, service, productivity and attendance.

Skills

Customer service

Sales

Problem solving

Teamwork

Job description

JCPenney in Pleasant Prairie, WI seeks a Cashier to deliver friendly customer service and drive sales at the checkout. You will greet customers, process transactions, handle returns, and support omnichannel and store operations while upholding shrink and safety standards.

You will work as part of a team to promote programs, assist with merchandising, and participate in inventory and recovery efforts. The role emphasizes dependable performance and a positive, customer-focused attitude.