Omnichannel Analytics Product Lead

AbbVie; Illinois; On-site; USD 180,000 - 240,000; Full time

Job summary

AbbVie is seeking an Associate Director, Analytics Products to own the Omnichannel analytics suite within the APEX organization. You will partner with Data Science, Marketing, Digital Lab, BTS, and external vendors to drive outcomes and value.

The role requires deep AI/ML expertise combined with product ownership, lifecycle management, and executive-level communication to deliver measurable business impact.

Qualifications

• Bachelor's degree in Business Administration, Statistics, Economics, Engineering, or a related quantitative field. Advanced degree preferred.
• 10+ years in marketing analytics, digital analytics, or commercial analytics in biopharma, healthcare, or life sciences.
• 6+ years as a product owner or product manager for analytics, data, or technology products, with full lifecycle ownership.
• 6+ years in omni-channel analytics, engagement analytics, journey analytics, or closed-loop measurement.
• 6+ years defining data and technology requirements in collaboration with data science, engineering, or technology teams.
• 6+ years measuring commercial effectiveness via promotional response analysis, closed-loop measurement, A/B testing, or quasi-experimental methods.
• 2+ years leading, mentoring, and developing direct reports in an analytics or product function.
• Demonstrated experience managing vendor relationships to deliver analytics capabilities at enterprise scale.
• Hands-on experience with data science tools (Python, R, SQL) and ability to engage technically with data science and technology partners.

Responsibilities

• Own the product vision, strategy, and roadmap for the Omnichannel analytics suite.
• Define the problem space—articulating outcomes, user needs, scope, and backlog with partners.
• Manage the full APEX product lifecycle across Omnichannel initiatives from intake to adoption and measurement.
• Drive value-based prioritization with disciplined trade-offs and clear acceptance criteria.
• Define and track success metrics including adoption, business impact, and end-to-end measurement.
• Partner with Marketing, Digital Lab, BTS, APEX units, and external vendors to deliver analytics solutions.
• Represent analytics products in Product Council and Steering Committee forums.
• Engage stakeholders consultatively, focusing on outcomes and measurable results.
• Lead 1–2 direct reports and manage vendor relationships and budgets.

Skills

Agile product development

Executive communication

Cross-functional collaboration

Stakeholder management

Strategic thinking

Education

Bachelor's degree in Business Administration, Statistics, Economics, Engineering, or related quantitative field

Advanced degree (MBA, MS, or PhD) preferred

Tools

Python

R

SQL

Job description

AbbVie is seeking an Associate Director, Analytics Products to own the Omnichannel analytics suite within the APEX organization. You will partner with Data Science, Marketing, Digital Lab, BTS, and external vendors to drive outcomes and value.

The role requires deep AI/ML expertise combined with product ownership, lifecycle management, and executive-level communication to deliver measurable business impact.