Associate Director, Analytics Products

AbbVie; Illinois; On-site; USD 180,000 - 240,000; Full time

Job summary

AbbVie is seeking an Associate Director, Analytics Products to own the Omnichannel analytics suite within the APEX organization. You will partner with Data Science, Marketing, Digital Lab, BTS, and external vendors to drive outcomes and value.

The role requires deep AI/ML expertise combined with product ownership, lifecycle management, and executive-level communication to deliver measurable business impact.

Qualifications

• Bachelor's degree in Business Administration, Statistics, Economics, Engineering, or a related quantitative field. Advanced degree preferred.
• 10+ years in marketing analytics, digital analytics, or commercial analytics in biopharma, healthcare, or life sciences.
• 6+ years as a product owner or product manager for analytics, data, or technology products, with full lifecycle ownership.
• 6+ years in omni-channel analytics, engagement analytics, journey analytics, or closed-loop measurement.
• 6+ years defining data and technology requirements in collaboration with data science, engineering, or technology teams.
• 6+ years measuring commercial effectiveness via promotional response analysis, closed-loop measurement, A/B testing, or quasi-experimental methods.
• 2+ years leading, mentoring, and developing direct reports in an analytics or product function.
• Demonstrated experience managing vendor relationships to deliver analytics capabilities at enterprise scale.
• Hands-on experience with data science tools (Python, R, SQL) and ability to engage technically with data science and technology partners.

Responsibilities

• Own the product vision, strategy, and roadmap for the Omnichannel analytics suite.
• Define the problem space—articulating outcomes, user needs, scope, and backlog with partners.
• Manage the full APEX product lifecycle across Omnichannel initiatives from intake to adoption and measurement.
• Drive value-based prioritization with disciplined trade-offs and clear acceptance criteria.
• Define and track success metrics including adoption, business impact, and end-to-end measurement.
• Partner with Marketing, Digital Lab, BTS, APEX units, and external vendors to deliver analytics solutions.
• Represent analytics products in Product Council and Steering Committee forums.
• Engage stakeholders consultatively, focusing on outcomes and measurable results.
• Lead 1–2 direct reports and manage vendor relationships and budgets.

Skills

Agile product development

Executive communication

Cross-functional collaboration

Stakeholder management

Strategic thinking

Education

Bachelor's degree in Business Administration, Statistics, Economics, Engineering, or related quantitative field

Advanced degree (MBA, MS, or PhD) preferred

Tools

Python

R

SQL

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, Xand YouTube.

The Analytics and Performance Excellence (APEX) function supports AbbVie’s US organization and is comprised of highly regarded researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as a strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative – and we’d love for you to join us.

The Associate Director, Analytics Products is the single-threaded product owner for AbbVie's Omnichannel analytics portfolio — a suite of capabilities spanning omnichannel marketing strategy, planning, execution, and measurement. Operating within the APEX Enterprise Advanced Analytics and Innovation team, this role holds ultimate accountability for these products' business value. Reporting to the Director, Data and Analytics Products, the AD partners closely with Data Science, Marketing, Digital Lab, BTS, APEX Business Units, and external partners to ensure Omnichannel analytics solutions are impactful, adopted, and continuously improving. This is a strategic, outcome-oriented leadership role combining deep AI/ML expertise with a product ownership mindset.

Key Responsibilities

• Own the product vision, strategy, and roadmapfor the Omnichannel analytics suite, ensuring alignment from strategy through execution.
• Define the problem space— articulating business outcomes, user needs, scope, and the product backlog — while partnering with Data Science, Data Transformation, and BTS on technical delivery.
• Manage the full APEX product lifecycleacross Omnichannel initiatives, from Intake and Solutioning through Prioritization, Build & Validate, Delivery & Adoption, and Measure & Enhance.
• Drive value-based prioritization, making disciplined trade-off decisions on scope, features, and timelines based on business impact, with clear acceptance criteria for deliverables.
• Define and track success metrics, including adoption and business impact, and establish closed-loop measurement frameworks to assess end-to-end promotional effectiveness.
• Partner with Marketing, Digital Lab, BTS, APEX Business Units, and external vendorsto co-develop analytics solutions that deliver quantifiable value across HCP and patient journeys.
• Represent analytics products in Product Council and Steering Committeeforums as the authoritative voice on product direction and trade-offs.
• Engage stakeholders consultatively, shifting conversations from feature requests to problem definitions, user outcomes, and measurable results.
• Communicate insights and strategy clearly— creating compelling roadmap presentations and recommendations for executive and senior cross-functional audiences.

Supervisory / Management Responsibilities

Leads 1–2 direct reports with coaching, development, and performance management. Manages vendor relationships and budgets for analytics products, ensuring external partnerships deliver measurable value aligned to product outcomes.

Key Competencies

• Outcome-oriented: Defines success metrics, measures product impact, and holds teams accountable to results — not delivery milestones.
• Product ownership clarity: Clearly distinguishes product ownership from project management; operates as a value maximizer and decision maker.
• Influence without authority: Builds alignment across Marketing, Data Science, Engineering, BTS, and partners through credibility and strategic framing.
• Disciplined prioritization: Makes and defends scope and trade-off decisions based on business value.
• Executive communication: Presents complex analytics concepts and product strategies to senior audiences with clarity.
• Consultative problem-framing: Translates ambiguous business challenges into well-scoped product opportunities with measurable outcomes.
• Cross-functional collaboration: Builds trust across diverse stakeholder groups while maintaining clear decision rights per the APEX governance model.

• Bachelor's degree in Business Administration, Statistics, Economics, Engineering, or a related quantitative field. Advanced degree (MBA, MS, or PhD) preferred.
• 10+ years in marketing analytics, digital analytics, or commercial analytics in biopharma, healthcare, or life sciences.
• 6+ years as a product owner or product manager for analytics, data, or technology products, with full lifecycle ownership.
• 6+ years in omni-channel analytics, engagement analytics, journey analytics, or closed-loop measurement.
• 6+ years defining data and technology requirements in collaboration with data science, engineering, or technology teams.
• 6+ years measuring commercial effectiveness via promotional response analysis, closed-loop measurement, A/B testing, or quasi-experimental methods.
• 2+ years leading, mentoring, and developing direct reports in an analytics or product function.
• Demonstrated experience managing vendor relationships to deliver analytics capabilities at enterprise scale.
• Hands-on experience with data science tools (Python, R, SQL) and ability to engage technically with data science and technology partners.

Preferred Experience

• Agile product development experience: backlog management, sprint planning, user story writing, and acceptance criteria.
• Familiarity with pharma data sources (Symphony Health, IQVIA, or equivalent prescription, patient, and omnichannel marketing data).
• Experience within formal product governance frameworks, including intake triage, investment prioritization, and steering committee processes.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Companybelieves ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our long-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html