Omni Retail Specialist – Elevate Customer Experiences

KnitWell Group; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Comprehensive benefits

Merchandise discount (up to 70%)

Referral incentive program

Discounts on travel, shopping, and娱乐

Job summary

KnitWell Group is seeking a full-time store team member in Overland Park, KS to drive Omni-channel activities, enhance customer experiences, and manage daily store operations. You will lead omni duties, assist in merchandising, shipping, receiving, and backroom efficiency, while supporting a safe, organized environment.

Ideal candidates can navigate Order from Store, work with store leadership, and adapt to a fast-paced retail setting with flexible hours including evenings and weekends.

Responsibilities

• Drive the business forward specifically as it relates to Omni, operational activities and store systems.
• Create exceptional customer experiences and enable others on the team to build enduring relationships with our customers.
• Responsible for completing and leading all OMNI duties including, Direct Fulfillment, BOPIS, BOPAC, Ship to Store, Transfers, MOS and Damages.
• Work closely with MM/GM/SM/OM to determine and complete daily & weekly priorities.
• Participate in visual merchandising activities and Store Sets.
• Responsible for all shipping, receiving and backroom activities: Receive and process freight, ensure an efficient and timely flow of merchandise, maintain a clean, neat and organized backroom.
• Assist in facilities management as needed.
• Be proficient with all aspects of Order from Store system and assist team members as needed.
• Protect company assets and assist in maintaining a safe work environment.
• Complete other duties as assigned like Physical inventory, supply orders and maintenance.
• Responsible for leading/supervising others as needed and opening the store for business and/or closing the store.

Job description

KnitWell Group is seeking a full-time store team member in Overland Park, KS to drive Omni-channel activities, enhance customer experiences, and manage daily store operations. You will lead omni duties, assist in merchandising, shipping, receiving, and backroom efficiency, while supporting a safe, organized environment.

Ideal candidates can navigate Order from Store, work with store leadership, and adapt to a fast-paced retail setting with flexible hours including evenings and weekends.