Omni-Channel Retail Experience Specialist

The Talbots LLC; Burlington (MA); Presencial; USD 21.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Discounts on merchandise

Referral program

Descripción de la vacante

KnitWell Group seeks a part-time Sales Associate at our Burlington, MA store to drive omni-channel operations and deliver exceptional customer experiences. You will handle Direct Fulfillment, BOPIS, Ship to Store, transfers, MOS and Damages, while supporting visual merchandising and daily store priorities.

Ideal candidates are customer-focused, able to stand long hours, lift up to 55 lbs, and adapt to evenings, weekends, and holidays.

Formación

• Customer-centric with a focus on delivering an exceptional customer experience
• Able to stand for extended periods and lift up to 55 lbs
• Flexible availability including evenings, weekends, and holidays
• Ability to navigate a handheld computer/tablet system
• Strong initiative with limited direction and ability to multi-task

Responsabilidades

• Drive omni-channel operations and store systems
• Create exceptional customer experiences and build relationships
• Lead Direct Fulfillment, BOPIS, Ship to Store, Transfers, MOS and Damages
• Collaborate with MM/GM/SM/OM to set daily and weekly priorities
• Participate in visual merchandising and store sets
• Manage shipping, receiving and backroom activities
• Assist in facilities management as needed
• Support Order from Store system and assist teammates
• Protect company assets and maintain a safe work environment
• Complete duties like physical inventory and supply orders

Conocimientos

Customer service

Communication

Teamwork

Organization

Physical stamina

Flexibility

Multitasking

Herramientas

POS system

iPad/handheld

Descripción del empleo

KnitWell Group seeks a part-time Sales Associate at our Burlington, MA store to drive omni-channel operations and deliver exceptional customer experiences. You will handle Direct Fulfillment, BOPIS, Ship to Store, transfers, MOS and Damages, while supporting visual merchandising and daily store priorities.

Ideal candidates are customer-focused, able to stand long hours, lift up to 55 lbs, and adapt to evenings, weekends, and holidays.