Omni-Channel Fulfillment & Customer Service Associate

Kohl's; Gurnee (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Work life balance

Health & Wellness

Savings & retirement benefits

Insurance programs

Life events

Job summary

Kohl's is hiring for an Associate role in Illinois. You will deliver excellent customer service while ensuring smooth store operations, including processing freight, restocking, and supporting omni-channel fulfillment. You will greet customers, assist with products and services, and uphold Kohl’s brand standards.

Preferred candidates may have prior retail exposure, but no experience is required. Flexibility across shifts, including weekends and holidays, is essential to succeed in this role and

Qualifications

• Excellent customer service and attention to detail.
• Ability to multi-task in a fast-paced store environment.
• Flexible scheduling including days, nights, weekends and holidays.

Responsibilities

• Receive and process product, unload shipments and support omni-channel fulfillment.
• Replenish the sales floor based on sell-through and seasonal changes.
• Engage customers by greeting them and offering assistance with products.
• Maintain product protection standards and assist with training of new hires.

Skills

Customer service

Multi-tasking

Communication skills

No retail experience required

Flexible availability

Age 16+

Job description

Kohl's is hiring for an Associate role in Illinois. You will deliver excellent customer service while ensuring smooth store operations, including processing freight, restocking, and supporting omni-channel fulfillment. You will greet customers, assist with products and services, and uphold Kohl’s brand standards.

Preferred candidates may have prior retail exposure, but no experience is required. Flexibility across shifts, including weekends and holidays, is essential to succeed in this role and