Store Fulfillment & Customer Service Associate

Kohl's; Saint Joseph (MI); On-site; USD 18,000 - 21,000; Full time

Job summary

Kohl's is seeking a Store Associate to deliver excellent customer service and ensure smooth store operations. You will process freight, replenish stock, and support omni-channel fulfillment while engaging customers and upholding Kohl’s standards.

Responsibilities include stocking, assisting shoppers, and helping train new team members. Flexible availability across days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service and attention to detail.
• Clear verbal and written communication.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process freight and stock, including unloading truck shipments.
• Replenish the sales floor based on sell-through and seasons.
• Greet customers and offer help with products and services.
• Follow product protection standards and inventory procedures.
• Support training for new hires on Kohl's standards and policies.

Skills

Customer service

Multitasking

Attention to detail

Communication

Age 16+

Flexible availability

Job description

Kohl's is seeking a Store Associate to deliver excellent customer service and ensure smooth store operations. You will process freight, replenish stock, and support omni-channel fulfillment while engaging customers and upholding Kohl’s standards.

Responsibilities include stocking, assisting shoppers, and helping train new team members. Flexible availability across days, nights, weekends, and holidays is required.