Omni-Channel Stock & Customer Service Associate

Kohl's; Vernon Hills (IL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Work life balance

Health & wellness

Savings & retirement benefits

Insurance programs

Life events

Job summary

Kohl's in Vernon Hills, IL is seeking associates to deliver outstanding customer service and execute store operations, including freight processing, replenishment, and omni-channel fulfillment.

You will greet customers, assist with products and services, and uphold Kohl's brand standards while supporting training for new hires. Flexibility for days, nights, weekends, and holidays is required.

Qualifications

• Excellent customer service skills with ability to multi-task and attention to detail.
• Verbal and written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment.
• Replenish the sales floor as necessary based on sell through and seasonal changes.
• Engage customers by greeting them and offering assistance with products and services.
• Execute all product protection standards.
• Participate in training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership

Skills

Excellent customer service

Verbal/written communication

No retail experience required

Must be 16 years of age

Flexible availability

Job description

Kohl's in Vernon Hills, IL is seeking associates to deliver outstanding customer service and execute store operations, including freight processing, replenishment, and omni-channel fulfillment.

You will greet customers, assist with products and services, and uphold Kohl's brand standards while supporting training for new hires. Flexibility for days, nights, weekends, and holidays is required.