Omni-Channel Fulfillment Associate

BJ's Wholesale Club; Millsboro (DE); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Weekly pay

BJ’s membership

Paid time off

Health benefits

401(k) plan

Employee stock purchase

Job summary

BJ’s Wholesale Club in Millsboro, DE is seeking an Omni Experience Ambassador to perform general warehouse duties, pull merchandise from pick lists, verify counts with handheld scanners, and move orders from the sales floor to staging areas while supporting digital initiatives like BOPIC, Curbside, Express Pay, and Ship from Club.

You will help ensure timely order fulfillment, replenish stock, handle damaged goods, and maintain clean staging areas.

Qualifications

• RF scanners experience is a plus.
• Experience with order pulling and picking processes preferred.
• Big box/wholesale retail experience preferred.

Responsibilities

• Process member purchases quickly and courteously by pulling merchandise from a pick list.
• Use handheld RF scanner devices to pick, verify, and move orders from the sales floor to the staging area.
• Communicate inventory or equipment problems and expired or short‑dated goods.
• Replenish merchandise on the sales floor with reserve area pulls when possible.
• Ensure all orders are picked in a timely manner to meet productivity KPIs and service level agreements.
• Follow SOP for BOPIC, Curbside, and Ship from Club, ensuring high urgency and adherence to performance metrics.
• Package orders securely per standard operating procedures.
• Maintain a clean, organized staging area and perform housekeeping duties.
• Handle damaged goods, spoiled products, and returns according to standard procedures.
• Adhere to all club policies, dress code, and safety standards.
• Work flexibly across departments as required; maintain reliable attendance.

Skills

RF scanners

Order picking

Job description

BJ’s Wholesale Club in Millsboro, DE is seeking an Omni Experience Ambassador to perform general warehouse duties, pull merchandise from pick lists, verify counts with handheld scanners, and move orders from the sales floor to staging areas while supporting digital initiatives like BOPIC, Curbside, Express Pay, and Ship from Club.

You will help ensure timely order fulfillment, replenish stock, handle damaged goods, and maintain clean staging areas.