Omni-Channel Category Manager, Customer Communications
McCain
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Benefits offered by this job
Job summary
McCain Foods is seeking a Category Manager - Customer Communications to drive the Customer Value Proposition across retail, QSR and foodservice channels. You will own omni-channel communications, lead customer sell-ins, and deliver rigorous category insights for commercial planning.
Join a cross‑functional team and shape how McCain engages with customers through data-led storytelling and innovative formats.
Qualifications
- 3-5 years' experience in Category Management, Commercial Support, Insight or Data Analytics within FMCG/CPG, retail or foodservice environments.
Responsibilities
- Execute category strategy initiatives with cross-functional alignment across channels and customer types.
- Lead omni-channel customer communications with tailored messaging and tools for commercial teams and partners.
- Own customer sell-in excellence by delivering data-driven, insight-rich presentations across Retail, QSR and Foodservice.
- Deliver category insight for commercial planning with timely analysis of category, consumer and shopper data.
- Track performance against commercial plans by building dashboards and providing actionable updates to senior leaders.
- Apply advanced data and analytical capabilities, translating data into practical recommendations and exploring new technologies.
Skills
Tools
Job description
McCain Foods is seeking a Category Manager - Customer Communications to drive the Customer Value Proposition across retail, QSR and foodservice channels. You will own omni-channel communications, lead customer sell-ins, and deliver rigorous category insights for commercial planning.
Join a cross‑functional team and shape how McCain engages with customers through data-led storytelling and innovative formats.
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