Senior Director, Digital Technology Commercial Transformation

McCain Foods; Oakbrook Terrace (IL); On-site; USD 146,000 - 195,000; Full time

Benefits offered by this job

Health coverage

Retirement savings benefits

Leave support

Job summary

McCain Foods USA, Inc. in Illinois seeks a Senior Director, Digital Technology Commercial Transformation to lead a high-performing team and advance the company's commercial strategy through technology, data, and AI.

You will collaborate with global and regional leaders, shape roadmaps, and deliver measurable business impact through digital solutions across marketing, sales, and innovation. This role demands proven leadership in large-scale digital programs and strong stakeholder management.

Qualifications

• Bachelor’s degree in Computer Sciences or equivalent experience; MBA desirable.
• Strong interpersonal and communication skills across all levels of the organization.
• Inclusive and inspiring team leadership with a proven ability to coach and develop talent.
• Proven experience delivering digital transformation initiatives in a Commercial context.
• Extensive partnership with Commercial stakeholders and cross-functional teams.

Responsibilities

• Build trusted relationships and define the strategic direction for commercial digital transformation.
• Co-create roadmaps with cross-functional and regional leaders to deliver digital capabilities aligning to business objectives.
• Manage a portfolio of global and regional initiatives, set priorities, and ensure value delivery.
• Oversee a portfolio of global and regional digital commercial initiatives within Sales, Marketing and Innovation roadmaps.
• Lead adoption of digital capabilities and measure value to improve customer experience and efficiencies.
• Manage technology investment plans, budget, forecast, and ROI for digital projects.

Skills

Team leadership

Interpersonal skills

Stakeholder management

Digital transformation

Communication

Education

Bachelor’s degree in Computer Sciences

MBA

Job description

Position Title

Senior Director, Digital Technology Commercial Transformation

Position Type

Regular - Full-Time

Grade

Grade 07

Requisition ID

44628

At McCain, we believe in meaningful technology – using digital technology not just for innovation, but to make a difference globally. Join a team where innovation drives purpose and technology shapes the future. This is your chance to develop sought-after expertise, work on exciting, high-impact projects, and create solutions that truly make a difference. If you're ready to push boundaries, tackle purposeful challenges, and build a career that matters, we want you on our team.

About The Role

The Sr. Director, Digital Technology Commercial Transformation is a critical leadership role responsible for developing and guiding a high-performing digital technology team to advance the company’s commercial strategy. This position leads the transformation of marketing, sales, and innovation through the integration of technology, data, and AI. The role collaborates with global and regional leaders to shape strategic plans and roadmaps that drive business growth and efficiency via digital solutions. The Sr Director, Digital Technology Commercial Transformation serves as a change agent and future-oriented strategist, ensuring digital transformation delivers measurable impact on business outcomes, organizational capability, and customer experience.

This senior leadership role requires a strong knowledge of marketing and sales industry-leading approaches for enabling business organizations with digital capabilities. The leader will have a proven track record of successfully delivering digital transformation programs in a Commercial context for a global organization bringing innovative solutions that transform the sales, marketing and innovation processes at McCain.

What You'll Be Doing.

• Build trusted relationships and collaborate with stakeholders to define and drive our strategic direction for commercial digital transformation. As a customer-obsessed leader, deliver outcomes that create value for customers and enhance customer experience with McCain.
• Work closely with cross-functional and regional leaders to co-create commercial digital enablement roadmaps and deliver digital capabilities that align to achieving our business objectives. Ensure funding, resourcing and outcomes are aligned to the delivery of key initiatives and programs.
• Manage an overall portfolio of global and regional initiatives, set priorities, and align with cross-functional teams to successfully deliver value and positive business outcomes. Connect strategy to execution and achieve results as a cohesive team.
• Oversee a portfolio of global and regional digital commercial initiatives, ensuring prioritization and delivery of business value. These portfolios include initiatives prioritized in the Sales, Marketing and Innovation commercial roadmaps.
• Lead adoption of digital capabilities (both internally as externally with our customers and partners). Measure value and identify future opportunities to continuously enhance our customer experience and drive efficiencies in our ways of working in sales, marketing and innovation.
• Manage technology investment plans, budget, forecast, and ensure ROI for digital projects is achieved.
• Develop strategic partnerships with industry leading partners to accelerate implementation of our roadmaps. Stay current of industry and technology trends to bring ideas and innovations to McCain.
• Proactively address opportunities in the external environment to enhance our future business ambitions with market-leading insights. Lead strategic discussions in Digital Commercial including digital, data & technology capabilities and solutions.
• Champion the implementation of best-in-class digital solutions and advocate for process improvement and innovation, including the adoption of AI in commercial functions.
• Safeguard the quality and legal compliance of commercial data and applications, in line with data governance standards.
• Drive operational excellence for digital commercial solution support and ensure key performance indicators are tracked to measure progress.
• Foster a culture of inclusion, accountability, mentorship, and professional development among team members. Lead teams to establish clear vision, create an atmosphere of trust, and inclusion. Coach and mentor team members to learn and develop skills and career experiences.

What You'll Need To Be Successful.

• Bachelor’s degree in Computer Sciences or equivalent experience, Graduate level desirable (MBA)
• 10 + years’ experience as a Technology leader, either as a Technology Business Partner for Digital Commercial organizations or as a Digital Leader in a Commercial function.
• Proven experience working on large scale technology programs and digital transformation initiatives, preferably in CPG, Food Service, QSR or Retail industries.
• Experience leading programs enabled with technologies, specifically in the Digital Commercial space.
• Extensive partnership with Commercial stakeholders (both internally and externally).
• Solid experience developing and delivering a connected digital and business strategy in a global or large, complex region.
• Strong interpersonal skills working at all levels of the organization. Ability to negotiate with both internal and external groups and gain trust to align opportunities for overall success.
• Inclusive and inspiring team leadership.

Additional Information.

• Connect with external stakeholders as required including participating in customer meetings and industry forums.
• Participate in key external relationships with external vendors and industry partners.
• Travel: as required.
• This is an existing vacancy for McCain which is actively seeking to be hired.

Leadership Principles.

At McCain, our leadership principles guide how we engage with customers, collaborate as a team, and achieve success. We focus on understanding customer needs, driving innovation, empowering people, and taking ownership to clear obstacles and deliver results.

The McCain Experience.

We are McCain. This statement is a testament to our collective strength and our individual value. Your contributions play a vital role in our success. Our winning culture is rooted in authenticity and trust, empowering us to bring out the best in one another. Here, you’ll find opportunities to learn, grow, and thrive. Join us and experience why we’re better together.

Compensation Package

$146,200.00 - $195,000.00 . USD annually + Bonus eligibility + Long-term incentive eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs. This posting is for an existing vacancy.

Benefits

At McCain, we’re on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do, every day. We understand and appreciate that each person’s needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical, dental, vision, prescription drug), retirement savings benefits, and leave support including medical, family and bereavement. Well-being programs include vacation and holidays, company-supported volunteering time, and mental health resources. Coverages are aligned with applicable law and can vary by work level, location, and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us, and we’re here to provide you with the necessary resources to support you in being your best self at work — and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy, as applicable. McCain leverages AI in the hiring process, though all final decisions are made by humans. You can understand our approach to AI and how your personal information is being handled here.

Job Family

Information Technology

Location(s)

US - United States of America : Illinois : Oakbrook Terrace

Company

McCain Foods USA, Inc.