Omega Movement Master Technician — Seattle

Swatch Group; Seattle (WA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Excellent medical, dental and vision

401(k) with employer match

PTO 18 days + 23 after 5 years

Extended paid time off for medical,Par

Holiday pay

Life insurance and long term-disabilit

Flexible Spending Account

Employee product discount

Internal transfer and growth potential

Referral bonus program

Job summary

Swatch Group is seeking a skilled Watchmaker to service movements from basic mechanical to chronographs and prepare/assemble cases for Omega brand in Seattle, WA. You will work with a dynamic team reporting to the Workshop Manager and ensure repairs meet quality guidelines.

Ideal candidates hold a watchmaking apprenticeship or equivalent, with experience across partial or complete repairs and a strong customer-service mindset. The role offers comprehensive benefits and on-site support.

Qualifications

• For partial repair, watchmaking apprenticeship or Basic Certificate in Watch Repair TAFE course
• For complete repair, completion of a watchmaking apprenticeship with satisfactory results
• For specialist repair, specialist knowledge of complicated movements or completion with satisfactory results of a post-apprenticeship course, such as WOSTEP (Watchmakers of Switzerland Training and Education Programme)
• Team player
• Good communication skills
• Drive for excellence
• Customer Service focus
• Ability to cope under pressure in a busy environment
• Enthusiastic and self – motivated

Responsibilities

• Full service on movements: movement dismantling, replacement/ fixing of broken parts, cleaning, reassemble, rate check and adjustment
• Able to perform technical repair and service on Omega Brand according to guidelines established by Brand
• Analyze and take decisions to define proper methodology to repair the movement
• Use or develop adequate tools or processes to correct issues that can arise during the repair process
• Work in coordination with the rest of the team to ensure smooth operations (maintain equipment and tools, order consumables)
• Ensure all required services for the customer have been carried and the watch is ready to wear

Skills

Team player

Good communication

Drive for excellence

Customer service focus

Ability to cope under pressure

Enthusiastic and self-motivated

Education

Watchmaking apprenticeship

Basic Certificate in Watch Repair

WOSTEP training

Job description

Swatch Group is seeking a skilled Watchmaker to service movements from basic mechanical to chronographs and prepare/assemble cases for Omega brand in Seattle, WA. You will work with a dynamic team reporting to the Workshop Manager and ensure repairs meet quality guidelines.

Ideal candidates hold a watchmaking apprenticeship or equivalent, with experience across partial or complete repairs and a strong customer-service mindset. The role offers comprehensive benefits and on-site support.