OMEGA Luxury Timepieces - Sales Associate - South Coast Plaza

Lumesse; Costa Mesa (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Life insurance

PTO 18 days/year (23 after 5 years)

Job summary

OMEGA Luxury Timepieces is seeking a Sales Associate for the South Coast Plaza location. The role focuses on creating a welcoming luxury environment, developing deep knowledge of Omega timepieces, and cultivating relationships with clients to deliver exceptional service and insights into the brand’s heritage.

Ideal candidates have 2–5 years of luxury retail experience, proven selling skills, strong communication, and a willingness to learn the technical aspects of the collection.

Qualifications

• 2–5 years of luxury retail experience is required.
• Strong selling capabilities and customer service skills are essential.
• Excellent written and verbal communication.
• Adaptability to learn technical aspects of the collection.
• Strong negotiation skills and a passion for selling.

Responsibilities

• Create a welcoming, upscale luxury environment for clients.
• Develop deep knowledge of Omega timepieces and their features.
• Build lasting client relationships through memorable experiences.
• Leverage training to engage, inform and retain loyal clients.
• Provide a unique and personalized shopping experience to all customers.
• Meet and exceed sales goals.
• Deliver high-quality client service including product maintenance follow-up.
• Prospect new clients through networking and outreach.
• Document client tastes and future purchase plans for repeat business.

Skills

Luxury retail

Customer service

Communication

Negotiation

Networking

Tools

MS Office

Job description

OMEGA Luxury Timepieces - Sales Associate - South Coast Plaza

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

We are looking for an ideal candidate that has relevant luxury retail sales experience and possess exceptional customer service skills. The applicant of choice should have a proven track record of longevity with prior luxury employers. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team.

Profile

• Establish a welcoming and approachable luxury environment


• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics


• Cultivate enduring relationships with clients by providing memorable experiences which
  enlighten and provide insights into the ancestry of OMEGA


• Utilize our expansive training techniques to engage, inform and retain a gratified and loyal client base


• Provide a unique and special experience to all clients


• Meet and exceed sales goals


• Provide the highest level of client service through personalized contact in product
  maintenance


• Develop potential clients through both clientelling and networking efforts


• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases


• Develop existing client base and reach new prospects through networking and outreach

Professional requirements

For details on the prerequisites for this exciting opportunity, please see skillsets required

• MUST possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field


• impressive selling capabilities and notable customer service skills


• Elevated ability to communicate effectively both written and orally


• Robust adaptability to learn the technical aspects of our company collection of timepieces


• Talented negotiation prowess


• Passion for the art of selling


• Must be able to work flexible schedule throughout the week


• MS Office experience is highly desirable


• Local applicants only.

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1 st of the month following 30 days; generous employer contribution)


• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)


• Company paid life insurance and Long Term Disability


• 18 PTO days per year, 23 PTO after 5 years


• 7 days per year extended paid time for medical, parental and military leave


• Holiday pay


• Voluntary FSA, STD, Accident/Hospital Indemnity insurance


• Employee product discount


• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month


• Internal transfer and growth potential


• Free parking (if applicable)

Rate of Pay: $23 - $28 per hour + Commission