OMEGA Luxury Timepieces - Keyholder - Bravern

Lumesse; Bellevue (WA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Employee product discount

Parking

Job summary

OMEGA Luxury Timepieces is seeking a Keyholder at Bravern to lead luxury watch sales, supervise staff, and deliver exceptional customer experiences. The role emphasizes a strong customer-service mindset and the ability to meet sales objectives while learning about our timepieces.

Ideal candidates have 3 years of luxury retail or keyholder experience, with demonstrated selling capabilities and leadership. Local applicants only; on-site at Bravern with opportunities for growth within the Swatch

Qualifications

• 3 years of luxury retail Sales/Keyholder experience, preferably in timepiece or fine jewelry
• Impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of our timepieces collection
• Ability and willingness to train others in various areas of the business
• Local applicants only

Responsibilities

• Lead retail operations and assist in overseeing selling and supervising staff
• Build revenue and operational excellence on the sales floor
• Cultivate enduring client relationships by delivering memorable experiences
• Represent the manager’s vision and uphold store policies and procedures

Skills

Windows OS

Leadership

Customer Service

Tools

SAP

Cegid

Microsoft Outlook

Job description

OMEGA Luxury Timepieces - Keyholder - Bravern

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Ideal candidate will have relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers.

The Luxury Keyholder assists in leading retail operations, helps manage selling and supervises staff. He/she must possess the ability to build revenue and operational excellence.

Profile

• Must possess excellent computer skills such as; Using operating systems (Windows, SAP, Cegid and emailing (Microsoft Outlook).
• Will liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire team.
• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
• Utilize our expansive training techniques to engage, inform and retain a gratified
• Demonstrates leadership qualities such as always representing the Manager’s vision and ensures that policies and procedures are upheld at all times.

Professional requirements

For details on the prerequisites for this exciting opportunity, please see skillsets required

• MUST possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
• impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of our company collection of timepieces
• Ability and willingness to train others in various areas of the business
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week
• Local applicants only.

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1 st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• Free parking (if applicable)

Rate of Pay: $25 - $28 per hour + Commission