OMEGA Luxury Timepieces - Keyholder - St. Louis

Swatch Group; Frontenac (MO); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Life insurance

Paid time off

Holiday pay

Employee product discount

TransitChek

Job summary

OMEGA Luxury Timepieces is seeking a Keyholder for our St. Louis store. The role focuses on premium customer service, leadership on the sales floor, and deep product knowledge of our timepieces.

A background in luxury retail with keyholder experience is essential, with the ability to meet sales objectives. Candidates should be able to liaise with store leadership, train colleagues, and cultivate lasting client relationships while maintaining brand standards on a flexible schedule.

Qualifications

• 3 years of luxury retail sales or keyholder experience.
• Strong selling capabilities and customer service skills.
• Able to communicate effectively in writing and speech.
• Willingness to train others and adapt to product knowledge.

Responsibilities

• Liaise with Store Manager and Assistant Manager and demonstrate leadership in their absence.
• Demonstrate deep product knowledge and provide memorable client experiences.
• Build enduring client relationships and share insights about OMEGA timepieces.
• Uphold policies and procedures while representing the Manager's vision.

Skills

Luxury retail sales

Keyholder experience

Customer service

Communication skills

Negotiation

Training others

Flexible schedule

Local applicants

Tools

Windows

SAP

Cegid

Outlook

Job description

OMEGA Luxury Timepieces - Keyholder - St. Louis

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Is looking for an ideal candidate with relevant luxury retail sales experience and Keyholder or supervisory background. This position must possess exceptional customer service skills and a demeanor that embodies a great sense of approachability. Candidate should also have the ability to meet or exceed sales objectives and possess a strong desire to learn about our prestigious timepieces and looking to become an essential member of our team. The applicant of choice should have a proven track record of longevity with prior luxury employers.

Profile

• Must possess excellent computer skills such as; Using operating systems (Windows, SAP, Cegid and emailing (Microsoft Outlook).
• Will liaise with Store Manager and Assistant Manager and demonstrate leadership capabilities in their absence and while on the sales floor with entire team.
• Demonstrate a deep knowledge of all of our unique and impeccable range of products and their distinctive characteristics
• Cultivate enduring relationships with clients by providing memorable experiences which enlighten and provide insights into the ancestry of OMEGA
• Utilize our expansive training techniques to engage, inform and retain a gratified
• Demonstrates leadership qualities such as always representing the Manager's vision and ensures that policies and procedures are upheld at all times.

Professional requirements

For details on the prerequisites for this exciting opportunity, please see skillsets required

• MUST possess 3 years of Luxury retail Sales/Keyholder experience, preferably in the timepiece or fine jewelry field
• impressive selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Robust adaptability to learn the technical aspects of our company collection of timepieces
• Ability and willingness to train others in various areas of the business
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week
• Local applicants only.

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1 st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program - Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• Free parking (if applicable)

Rate of Pay: $25 - $28 per hour + Commission