OMEGA Luxury Timepieces - Assistant Boutique Manager - Somerset NEW STORE

The SWATCH Group; Troy (MI); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in luxury retail is seeking a Luxury Assistant Manager to drive sales and enhance customer experiences. This role involves overseeing retail operations, managing a dedicated team, and ensuring that the boutique meets high standards of excellence. The ideal candidate will have a strong background in luxury sales, exceptional communication skills, and a passion for delivering outstanding service. Join a prestigious brand known for its innovation and precision, and be part of a team that values excellence and growth. This is a fantastic opportunity to make a significant impact in a dynamic retail environment.

Benefits

Health, dental and vision insurance

401(k) with employer match

Company paid life insurance

Long Term Disability

18 PTO days per year

7 days extended paid time off

Holiday pay

Employee product discount

Transitchek Program

Internal transfer and growth potential

Qualifications

• Minimum 3 years of management experience in luxury retail.
• Excellent selling and customer service skills required.

Responsibilities

• Lead retail operations and manage staff effectively.
• Deliver sales results and ensure a quality store experience.

Skills

Luxury retail sales

Operations management

Customer service

Sales skills

Communication skills

Delegation

Tools

Windows

SAP

Cegid

Microsoft Outlook

Job description

Job Description

The Ideal candidate must be experienced in luxury retail sales and operations management with a strong focus on driving sales, delivering refined customer service and demonstrating strong clientele skills. The applicant of choice should have a proven track record of longevity with prior luxury employers. The Luxury Assistant Manager leads retail operations, helps manage selling and supervises staff. He/she must possess the ability to build revenue and operational excellence.

For details on the prerequisites for this exciting opportunity, please see skillsets required:

1. Must possess excellent computer skills such as using operating systems (Windows, SAP, Cegid) and emailing (Microsoft Outlook).
2. Performs and manages daily activities of operating luxury boutique as per company standards inclusive of maximizing inventory, cash control and loss prevention techniques.
3. Delegate tasks to the sales team.
4. Develop sales incentives and rewards.
5. Deliver sales results as per company goals.
6. Ensures a consistent, quality store experience for customers.
7. Brings positive recognition to the Omega brand through effective communication, enthusiastic attitude, professionalism and in-depth brand knowledge.
8. Prioritize, plan, delegate, administrate and adapt to business needs.
9. Maximize inventory, cash control and loss prevention techniques.
10. Lead employees by example, uphold company initiative and confidentiality.

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount
• Transitchek Program – Save money on commuting to work and/or parking with up to $270 pre-tax dollars per month
• Internal transfer and growth potential
• Free parking (if applicable)

Requirements

1. MUST possess a minimum of 3 years of management/operations management experience.
2. Excellent selling and customer service skills.
3. Superior communications skills: spoken and written.

Profile

OMEGA is a company of the Swatch Group, the world’s leading watch manufacturer. Since 1848, the brand has been synonymous with excellence, innovation, design and precision. Thanks to its pioneering spirit, OMEGA was the first watch worn on the moon, and it has enjoyed many other accomplishments and explorations in the ocean and in space. Its women’s watches have been amongst the most admired and ingenious in the industry and, most recently, OMEGA’s reputation has been enhanced by its achievements in anti-magnetic watchmaking and its Master Chronometer certified watches, the industry’s highest standard for precision and performance. OMEGA has been the Official Timekeeper of 30 Olympic Games since 1932 and is also a leading name in golf, swimming, athletics, bobsleigh and sailing. Partnerships with social causes include Orbis International and its Flying Eye Hospital, as well as the GoodPlanet Foundation. Today, OMEGA's family of brand ambassadors includes James Bond, George Clooney, Nicole Kidman, Eddie Redmayne, Daniel Craig, Cindy Crawford, Michael Phelps, Rory McIlroy, Sergio Garcia, Buzz Aldrin and many more.

Job location: West Big Beaver Road 2801

Company address:

The Swatch Group (U.S.) Inc.
800 Waterford Way
Suite 1000
Miami, FL 33126