Olympics Operations Manager: Ticketing & Office Ops

Harvey Nash; Glendale (CA); On-site; USD 60,000 - 72,000; Full time

Job summary

Harvey Nash is seeking an experienced Operations Specialist for the Glendale, CA office to oversee onsite operations for the Olympic program. The role combines relationship management with programmatic tasks, including ticket operations and office administration.

The position requires strong hospitality knowledge, event management, and bilingual capabilities in Korean and English, with a focus on clear reporting and stakeholder collaboration.

Qualifications

• Bachelor’s degree in Business, Marketing, or a related field.
• 3–5 years of experience in sports marketing/marketing industry.
• Strong knowledge of hospitality (hotel operations, ticket operations).
• Exceptional management, communication, reporting, and escalation skills.
• Familiarity with consumer behavior trends and strategies to enhance brand preference.

Responsibilities

• Daily communications with LA28’s Ticketing Team & On Location Company regarding ticket operations.
• Review of Ticket guide, Terms & Conditions, managing of purchase tickets, support payment process/invoicing, track and close subsidiary inquiries.
• Manage CTP (Competition Ticket Portal) for Olympic Partners.
• Manage LA28 & On Location ticket portals and communicate with client subsidiaries.

Skills

Ticket operations

Office operations

Hospitality

Event management

Korean language

English language

MS Office

PowerPoint

Excel

Education

Bachelor’s degree in Business/Marketing

Tools

MS Office

Excel

PowerPoint

Word

AI Platform

Job description

Harvey Nash is seeking an experienced Operations Specialist for the Glendale, CA office to oversee onsite operations for the Olympic program. The role combines relationship management with programmatic tasks, including ticket operations and office administration.

The position requires strong hospitality knowledge, event management, and bilingual capabilities in Korean and English, with a focus on clear reporting and stakeholder collaboration.