OluKai Retail Lead- Irvine Spectrum

Roark; Irvine (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Employee Discount

Comped product

Medical, Dental, and Vision Insurance

Company paid Life Insurance

Bonus Program Eligibility

401k with employer match

Paid Time Off accrued annually

Job summary

OluKai Store leadership role in Irvine, under Archipelago Companies, seeking a responsible, outgoing, and culturally minded individual to welcome customers and deliver a premium brand experience. The position includes store opening/closing duties, POS operation, and back-of-house support.

Ideal candidates have retail leadership experience, strong communication skills, and a passion for premium products and fashion trends.

Qualifications

• Minimum of 1 year of retail or customer service experience, preferably in a leadership or key holder role.
• Availability for at least three shifts per week (4–8 hours).
• Strong interpersonal and written/verbal communication skills.
• Independent work ethic with good time management and organization.
• Positive attitude and high integrity.
• Ability to lift up to 30 lbs.

Responsibilities

• Welcome guests and deliver a remarkable OluKai brand experience.
• Open and close the store, manage keys and security.
• Serve as Manager on Duty when required.
• Back-of-house tasks including receiving, processing product, and restocking.
• Maintain visual standards and store cleanliness.
• Use POS systems to ensure a seamless customer experience.
• Represent the brand at local events and giveback programs.

Skills

Leadership

Customer engagement

Storytelling

Product knowledge

Problem solving

Detail orientation

Team player

POS proficiency

Job description

As the OluKai Retail Lead, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.

We have the following opening(s) for this role:

• Full Time (32 hours or more per week)

What you bring:

• Ability to consistently hit goals and plans set forth by company and/or management.
• Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives.
• Responsibility to open and close the store to standard and for store keys and security measures.
• Confidence to be the Manager on Duty when needed.
• Basic coaching to Retail Associates as needed.
• Ability to engage with new customers and build immediate and lasting rapport.
• Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Be a brand ambassador for OluKai. Participate in local events and giveback programs.

What we Offer:

FTSales Lead >32hrs/wk

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
  
• Comped yearly product from all Archipelago brands
• Medical, Dental, and Vision Insurance
• Company paid Life Insurance
• Bonus Program Eligibility
  
• 401k with employer match in accordance with plan guidelines
• Paid Time Off accrued annually

Additional Skills & Qualifications:

• Minimum of 1 year of retail or customer service experience, preferably in a leadership or key holder role.
• Must be available for at least three (4-8hrs) shifts a week
• Strong interpersonal and communications skills both verbal and written
• An independent work ethic, excellent time management skills and organizational abilities
• Positive attitude and high integrity
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.