OluKai Retail Associate- Wailea

Roark; Wailea (HI); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee discount

Snack reimbursement up to $50

Complimentary product

Flexible schedule

Bonus program eligibility

Team-building events

Free parking

Job summary

Archipelago Companies is seeking a part-time OluKai Retail Associate in Wailea, Hawaii. You will welcome customers, share our brand story, and drive sales while maintaining store standards and assisting with back-of-house duties.

The role emphasizes exceptional customer service, product knowledge, and active participation in local events. Flexible scheduling, employee discounts, and reimbursement perks are included.

Qualifications

• Minimum 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of shifts per week (3–4 hours minimum).
• Must be 17 years or older; GED or high school diploma preferred.
• Strong interpersonal and written communication skills.
• Independent work ethic with good time management and organization.

Responsibilities

• Greet customers and deliver a remarkable brand experience.
• Engage with new customers and build rapport to achieve sales goals.
• Explain OluKai products and brand partnerships with authenticity.
• Maintain store cleanliness and visual standards; assist back-of-house as needed.
• Operate POS to complete transactions and ensure a smooth checkout.

Skills

Customer service

Sales mindset

Communication

Team player

POS experience

Education

High school diploma preferred

Tools

POS system

Job description

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are a service oriented people pleaser, with a passion for premium products as well as the ever-evolving retail industry.

We have the following position(s) open for this role:

• Part Time (19 or less hours per week)

What you bring:

• The drive to hit and exceed individual and team sales goals.
• Ability to engage with new customers and build immediate and lasting rapport.
• A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Brand ambassador for OluKai. Participate in local events and giveback programs.

What we offer:

PT associate <19hrs/wk

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Snack/beverage reimbursement up to $50
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Bonus Program eligibility
• Team building events

Additional Skills & Qualifications:

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older. GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

We offer a very unique working environment with great company benefits and fringe benefits for this position, including but not limited to team building events, free parking, sales incentive program, complimentary lunch up to $150 month. *Bonus and reimbursement opportunities in accordance with plan guidelines, see Human Resources for details*

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.