OluKai Retail Associate- Wailea

OluKai; Wailea (HI); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee Discount

Flexible work schedule

Bonus Program eligibility

Job summary

OluKai is seeking a part-time Retail Associate in Wailea, Hawaii. The role requires welcoming customers and delivering an exceptional brand experience while upholding visual standards. Team members also support back of house duties including product receiving and restocking.

Qualities like strong interpersonal skills and a service-oriented mindset are keys to success. Benefits include employee discounts, team building events, and a flexible work schedule.

Qualifications

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred.
• Must be available for holidays and weekends as necessary.
• Must be 17 years or older.

Responsibilities

• Welcome customers into the store and provide a great brand experience.
• Support back of house duties including receiving and processing product.
• Engage with customers and build rapport.

Skills

Customer service skills

Interpersonal communication

Attention to detail

Time management

Education

GED or high school diploma

Job description

Overview

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are a service oriented people pleaser, with a passion for premium products as well as the ever-evolving retail industry.

Position

Part Time (19 or less hours per week)

Responsibilities

• Welcome customers into the store and deliver a remarkable brand experience.
• Be the first point of contact for guests of the OluKai store.
• Uphold visual standards and store cleanliness.
• Support back of house duties including receiving, processing product, and restocking.
• Apply thorough understanding of POS best practices to ensure a seamless consumer experience.
• Participate in local events and giveback programs as a brand ambassador.

What You Bring (Qualifications)

• The drive to hit and exceed individual and team sales goals.
• Ability to engage with new customers and build immediate and lasting rapport.
• A storytelling mindset, sharing details of our brand partnerships, product designs, inspirations, and purpose.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, and the ability to communicate selections that meet customer needs.
• Ability to independently resolve customer issues while maintaining a spirit of Aloha in high-stress situations.
• Attention to detail and willingness to be a team player for back of house duties.
• Strong interpersonal and communication skills, both verbal and written.
• Independent work ethic, time management, and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry, or move objects weighing up to 30 lbs.
• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of three shifts per week (4–8 hours each).
• Must be available for holidays and weekends as necessary.
• Must be 17 years or older. GED or high school diploma preferred and/or in progress.

What We Offer

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Bonus Program eligibility
• Team building events

Additional Benefits and Compliance

We offer a very unique working environment with great company benefits and fringe benefits for this position, including but not limited to team building events, free parking, sales incentive program, complimentary lunch up to $150 per month. Bonus and reimbursement opportunities in accordance with plan guidelines; see Human Resources for details. Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to race, color, sex, gender identity, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact [e-mail]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.