OluKai Retail Associate - Naples, FL

Roark; Naples (FL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee Discount to all Archipelago品牌

Comped yearly product

Flexible work schedule

Bonus Program eligibility

Team building events

Medical, Dental, Vision insurance

401k and employer matching

Company paid life insurance

Job summary

Archipelago Companies is seeking an OluKai Retail Associate (OluKai Huaka'i) in Naples, FL. The role welcomes customers, delivers an exceptional brand experience, and emphasizes product storytelling and authentic service across OluKai, Roark, and Melin brands.

Part-time or full-time options are available, with emphasis on customer engagement, premium product knowledge, and POS proficiency. The team supports back-of-house duties, events, and a collaborative store culture.

Qualifications

• Minimum of 6 months of experience in retail, hospitality, or customer service.
• Available for a minimum of at least three (4-8hrs) shifts a week, including holidays and weekends.
• Must be 17 years or older; GED or high school diploma preferred.
• Strong interpersonal and communications skills both verbal and written.
• Independent work ethic with good time management and organization.

Responsibilities

• Welcome customers and deliver a remarkable brand experience.
• Engage with guests and build immediate rapport.
• Assist with back of house duties including receiving and restocking.
• Maintain visual standards and store cleanliness.
• Represent OluKai as a brand ambassador at local events.

Skills

Sales goals

Customer engagement

Storytelling

Product knowledge

Aloha attitude

Visual standards

Back of house

POS skills

Brand ambassador

Education

GED or high school diploma

Tools

POS system

Job description

As the OluKaiRetail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.

We have the following opening(s) for this role:

• Part time (29 hours or less per week)
• Full Time (32 hours or more per week)

What you bring:

• The drive to hit and exceed individual and team sales goals.
• Ability to engage with new customers and build immediate and lasting rapport.
• A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Brand ambassador for OluKai. Participate in local events and giveback programs.

What we offer:

PT associate <29hrs/wk

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Bonus Program eligibility
• Team building events

FT associate >30hrs/wk

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Bonus Program eligibility
• Team building events
• Medical, Dental, Vision insurance
• 401k and 401k employer matching
• Company paid life insurance
• Paid Time Off accrued annually

Additional Skills & Qualifications:

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older. GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law