OluKai Retail Associate - Lahaina

Roark; Lahaina (HI); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Employee Discount to Archipelago brand

Comped yearly product

Snack/beverage reimbursement

Flexible work schedule

Bonus Program eligibility

Team building events

Job summary

OluKai is seeking a friendly Retail Associate in Lahaina, HI to welcome guests and deliver a remarkable brand experience in our OluKai store.

You are a service-oriented storyteller with a passion for premium products, a team player, and able to handle back-of-house duties, POS transactions, and stock replenishment while upholding brand standards. This part-time role offers flexible scheduling and employee discounts.

Qualifications

• Minimum 6 months of experience in retail, hospitality, or customer service.
• Must be available for a minimum of three shifts per week.
• Must be 17+ and able to lift up to 30 lbs.
• Excellent interpersonal and communication skills.
• Ability to work holidays and weekends.

Responsibilities

• Welcome customers and deliver a remarkable brand experience.
• Hit and exceed individual and team sales goals.
• Engage with customers and build rapport quickly.
• Maintain store visual standards and cleanliness.
• Assist with back‑of‑house duties including receiving and restocking.
• Operate POS to ensure a seamless customer experience.

Skills

Sales goals

Customer rapport

Storytelling

Product knowledge

POS proficiency

Team player

Flexibility

Tools

Retail POS

Job description

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are a service oriented people pleaser, with a passion for premium products as well as the ever-evolving retail industry.

What you bring:

• The drive to hit and exceed individual and team sales goals.
• Ability to engage with new customers and build immediate and lasting rapport.
• A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Brand ambassador for OluKai. Participate in local events and giveback programs.

We have the following position(s) open for this role:

• Part Time up to 19 hours per week

What we offer:

PT associate <19hrs/wk

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Snack/beverage reimbursement up to $50
• Flexible work schedule
• Bonus Program eligibility
• Team building events

Additional Skills & Qualifications:

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older. GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

We offer a very unique working environment with great company benefits and fringe benefits for this position, including but not limited to team building events, free parking, and sales incentive program. *Bonus and reimbursement opportunities in accordance with plan guidelines, see Human Resources for details*

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]. Archipelagowill reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.