OluKai Retail Associate - Irvine Spectrum

OluKai; Irvine (CA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee discount

Comped yearly product

Flexible schedule

Bonus program eligibility

Team building events

401k and 401k employer matching

Job summary

OluKai is seeking a part-time Retail Associate (Huaka’i) to welcome guests and deliver a premium brand experience in our Irvine store. You will be the first contact for guests, engage with customers using a storytelling approach, and stay current on product lines and fashion trends.

Responsibilities include in-store service, back-of-house support, and brand ambassadorship at local events. The role requires flexibility for holidays and weekends, a minimum of 6 months in retail or customer

Qualifications

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Responsibilities

• Welcome customers into the store and deliver a remarkable brand experience.
• Be the first point of contact for guests and engage with new customers to build rapport.
• Share details of OluKai's brand partnerships, product design inspirations and rationale.
• Provide product recommendations that meet customer needs with a storytelling approach.
• Maintain visual standards and store cleanliness; assist with back-of-house duties including receiving and restocking.
• Utilize POS accurately to ensure a seamless checkout experience.
• Represent OluKai as a brand ambassador at local events and giveback programs.

Skills

Customer service

Sales oriented

Storytelling

Product knowledge

POS usage

Team player

Education

GED or high school diploma

Job description

As the OluKai Retail Associate, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the OluKai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.

We Have The Following Opening(s) For This Role

• Part time (29 hours or less per week)

What You Bring

• The drive to hit and exceed individual and team sales goals.
• Ability to engage with new customers and build immediate and lasting rapport.
• A Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Expertise on OluKai’s product lines, a champion for quality and authenticity, stay current on fashion trends, understand the customer needs, and creatively communicate selections that meet their needs.
• Ability to independently problem customer issues while maintaining a spirit of Aloha, even in high stress situations.
• Attention to detail, upholds visual standards and store cleanliness.
• Willingness to be a team player to help with back of house duties including receiving, processing product and re-stock.
• Thorough understanding of POS best practices and use for a seamless consumer experience.
• Brand ambassador for OluKai. Participate in local events and giveback programs.

What We Offer

PT associate

• Employee Discount to all Archipelago brands (OluKai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Bonus Program eligibility
• Team building events
• 401k and 401k employer matching

Additional Skills & Qualifications

• Minimum of 6 months of experience in retail, hospitality, or customer service preferred but not required.
• Must be available for a minimum of at least three (4-8hrs) shifts a week.
• Must be available for holidays and weekends as necessary.
• Must be 17yrs or older. GED or high school diploma preferred and/or in action.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or otherwise move objects weighing up to 30lbs.

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.