OIDD Support Coordinator

Easter Seals; Shreveport (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Easterseals Louisiana is seeking a Support Coordinator to coordinate participant visits and services, working closely with providers to ensure appropriate care. The role includes field visits, documentation, and responsive support to participant needs.

The position requires relevant degrees and two years of post-degree experience in coordination or support services, with regular supervision, meetings, and training. A driver’s license and reliable transportation are required.

Qualifications

• Bachelor’s or Master’s Degree in Social Work (CSWE accredited) with two years paid post-degree experience in providing coordination services.
• Bachelor’s or Master’s Degree in Nursing (RN) licensed in Louisiana with two years paid post-degree experience in coordination services.
• Bachelor’s or Master’s Degree in a Human Service related field with two years paid post-degree experience in providing support coordination services.
• Bachelor’s Degree in Liberal Arts with concentration in psychology/education/related field and two years paid post-degree experience.

Responsibilities

• Complete quarterly visits and monthly contacts with participants and providers, including observation and monitoring.
• Conduct and complete annual CPOCs according to funder timelines.
• Plan, schedule, and coordinate quarterly meetings with participants and providers.
• Respond to participant changes in needs and submit appropriate paperwork.
• Research, access, and link services for participants.
• Communicate with providers to ensure appropriate service provision.
• Maintain all responsibilities and requirements regarding critical incidents.
• Meet with supervisor for weekly supervision and participant needs.
• Attend weekly staff meetings and required trainings.
• Support participants during emergencies, including weather-related evacuations.
• Adhere to mandated reporting per Louisiana Children’s Code Article 610.

Skills

Reliable transportation

Field visits

Communication skills

Education

Bachelor's or Master’s Degree in Social Work (CSWE accredited) with 2 years experience

Bachelor's or Master’s Degree in Nursing (RN) licensed in Louisiana with 2 years experience

Bachelor's or Master’s Degree in Human Service related field (psychology, education, counseling, etc.) with 2 years experience

Bachelor’s Degree in Liberal Arts with 16-hour concentration in psychology/education/related field and 2 years experience

Job description

Description

ESSENTIAL JOB RESPONSIBILITIES:

• Complete quarterly visits, generating required units, if applicable, observation and monitoring, and monthly contacts
• Conduct and complete annual CPOC’s according to funder’s timelines
• Plan, schedule, and coordinate quarterly meetings with participants and providers.
• Respond to participant changes in needs, completing/submitting appropriate paperwork.
• Research, access, and link services
• Communicate and work with providers to ensure appropriate service provision.
• Maintain all responsibilities and requirements regarding critical incidents.
• Meet with supervisor for weekly supervision, consultation, and participant needs.
• Attend and participate in weekly staff meetings.
• Attend and complete required training.
• Support participants throughout emergent situations and all public emergencies including weather-related evacuations.
• This position is a mandated reporter. The Louisiana Children’s Code (Article 610) specifies that mandated reporters shall make reports immediately upon learning of incidents of child abuse or neglect.

Requirements

Support Coordinator Qualifications:

• A Bachelor’s or Master’s Degree in Social Work from a program accredited by the Council on Social Work Education AND two (2) years of paid post-degree experience in providing coordination services; or
• A Bachelor’s or Master’s Degree in Nursing (RN) currently licensed in Louisiana (one year of paid experience as a licensed RN will substitute for the degree) AND two (2) years of paid post-degree experience in providing coordination services;
• A Bachelor’s or Master’s Degree in a Human Service related field (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and vocational rehabilitation) AND two (2) years of paid post-degree experience in providing support coordination services;
• A Bachelor’s Degree in Liberal Arts or General Studies with a concentration of at least 16 hours in one of the following fields (i.e. psychology, education, counseling, social services, sociology, philosophy, family and participant sciences, criminal justice, rehabilitation services, substance abuse treatment, gerontology, and or vocational rehabilitation) AND two (2) years of paid post degree experience providing support coordination services.
• Reliable transportation so that you may make visits to the field to conduct participant visits. These visits are generally held in the home of the participant. You may anticipate that about 50% or more of your time will be in the field on home visits.
• Easterseals Louisiana is a Drug-Free Workplace, pre-employment and random drug tests will be administered.
• Will be required to pass Easterseals Louisiana’s background check and driver’s license check