FSC Support Coordinator

Easterseals Louisiana; Covington (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Easterseals Louisiana in Covington, LA is seeking a Family Service Coordinator to support early intervention. You will participate in the initial IFSP with SPOE, help families access services, and coordinate across agency lines to identify needed providers.

You will assemble multidisciplinary teams, monitor service delivery, and ensure timely completion of assessments, transitions at age 3, required training, and licensure maintenance.

Qualifications

• Bachelor’s Degree in Social Service or Human Services related field OR a Bachelor’s degree with at least 16 hours of coursework in Social Service or Human Service
• Must have own reliable transportation for regular participant visits, current driver’s license and insurance
• Willing and able to travel during the day to outlying parishes as required
• Able to multitask and meet deadlines
• Possess excellent written and verbal communication skills
• Proficient in the use of standard office software (i.e. Word, Excel) and computer literate.

Responsibilities

• Participate in the initial completion of a child’s initial Individualized Family Service Plan (IFSP) with the System Point of Entry (SPOE).
• Coordinate all services across agency lines and serve as the single point of contact in helping parents to obtain the services and assistance needed for their child/family including identifying service providers identified as needed on the IFSP, medical services, advocacy services, etc.
• Assist parents of eligible children in gaining access to all services identified in IFSP.
• Assemble appropriate multidisciplinary eligibility team for annual eligibility determination/assessment or at any time a new concern is identified that necessitates an assessment.
• Ensure appropriate IFSP teams are established to determine appropriate levels of services and that the services are delivered timely.
• Ensure the services listed on the IFSP meet the individual child and family needs identified during the initial and ongoing assessment process as well as during monthly phone contacts and quarterly face to face visits.
• Coordinate the provision of early intervention services and other services (such as medical services for purposes other than diagnostic and evaluation reasons) that the child needs or is being provided.
• Ensure each child is appropriately transitioned from EarlySteps at age 3, or if the child is no longer eligible, or when all outcomes have been attained.
• Maintain required licenses/certifications and complete annual required training.

Skills

Communication skills

Planning

Coordination

Multitasking

Teamwork

Relationship building

Mission advocacy

Education

Bachelor’s degree in Social Service or Human Services

Tools

Word

Excel

Job description

Description

• Participate in the initial completion of a child’s initial Individualized Family Service Plan (IFSP) with the System Point of Entry (SPOE).
• Coordinate all services across agency lines and serve as the single point of contact in helping parents to obtain the services and assistance needed for their child/family including identifying service providers identified as needed on the Individualized Family Service Plan IFSP, medical services, advocacy services, etc.
• Assist parents of eligible children in gaining access to all services identified in IFSP.
• Assemble appropriate multidisciplinary eligibility team for annual eligibility determination/assessment or at any time a new concern is identified that necessitates an assessment.
• Ensure appropriate IFSP teams are established to determine appropriate levels of services and that the services are delivered timely.
• Ensure the services listed on the IFSP meet the individual child and family needs identified during the initial and ongoing assessment process as well as during monthly phone contacts and quarterly face to face visits.
• Coordinate the provision of early intervention services and other services (such as medical services for purposes other than diagnostic and evaluation reasons) that the child needs or is being provided.
• Ensure each child is appropriately transitioned from EarlySteps at age 3, or if the child is no longer eligible, or when all outcomes have been attained.
• Maintain required licenses/certifications and complete annual required training.

ESSENTIAL JOB RESPONSIBILITIES

• Participate in the initial completion of a child’s initial Individualized Family Service Plan (IFSP) with the System Point of Entry (SPOE).
• Coordinate all services across agency lines and serve as the single point of contact in helping parents to obtain the services and assistance needed for their child/family including identifying service providers identified as needed on the Individualized Family Service Plan IFSP, medical services, advocacy services, etc.
• Assist parents of eligible children in gaining access to all services identified in IFSP.
• Assemble appropriate multidisciplinary eligibility team for annual eligibility determination/assessment or at any time a new concern is identified that necessitates an assessment.
• Ensure appropriate IFSP teams are established to determine appropriate levels of services and that the services are delivered timely.
• Ensure the services listed on the IFSP meet the individual child and family needs identified during the initial and ongoing assessment process as well as during monthly phone contacts and quarterly face to face visits.
• Coordinate the provision of early intervention services and other services (such as medical services for purposes other than diagnostic and evaluation reasons) that the child needs or is being provided.
• Ensure each child is appropriately transitioned from EarlySteps at age 3, or if the child is no longer eligible, or when all outcomes have been attained.
• Maintain required licenses/certifications and complete annual required training.

Accountabilities

PROJECT MANAGEMENT

• Oral and Written Communication Skills – Ability to exhibit appropriate use of grammar and spelling in written communication, exhibit appropriate use of grammar in oral communication, ensure oral and written communication is professional.
• Performance Management – Work with Family Support Coordinator Supervisor in evaluating program effectiveness and compliance with state/contract requirements and program goals.
• Planning – Establish effective objectives, priorities, and implement plans; anticipate obstacles and consider alternatives.
• Coordination – Able to multitask and work to coordinate efforts with programs to ensure consistency and adequate follow-up.
• Action Orientation – Ability to take initiative, take action and attempt to influence events to achieve goals.
• Work Commitment – Willingly expend extra effort and time to get a job done; identify with organizational goals, exhibit excellent time management abilities.
• Building Relationships – Able to establish rapport with Easterseals administrative and other program staff.
• Team Playing – Work cooperatively with staff and other Easterseals employees.
• Mission Advocacy – Adequately, constructively and directly communicate these objectives.

Requirements

QUALIFICATIONS

• Bachelor’s Degree in Social Service or Human Services related field OR a Bachelor’s degree with at least 16 hours of coursework in Social Service or Human Service
• Must have own reliable transportation for regular participant visits, current drivers’ license and insurance
• Willing and able to travel during the day to outlying parishes as required
• Able to multitask and meet deadlines
• Possess excellent written and verbal communication skills
• Proficient in the use of standard office software (i.e. Word, Excel) and computer literate.
• Must be a team-player, supportive to all team members.
• Must successfully complete all training set forth by the State of Louisiana and pass required certification testing.