OHS Operations Lead: Health Program & Compliance

Sturdy Health; Attleboro (MA); On-site; USD 94,000 - 146,000; Full time

Job summary

Sturdy Health is seeking an Operations Manager to oversee the Occupational Health Service and Employee Health Program. You will collaborate with the Medical Director and Sr. Nurse Practitioner to implement delivery systems across multispecialty sites.

Responsibilities include leading staff, ensuring coverage, adherence to OSHA/DPH guidelines, and driving quality improvements while maintaining strong relationships with patients and providers. Extended hours support may be required.

Qualifications

• Minimum of 3-5 years’ experience with OSHA/Occupational Health regulations.
• Excellent interpersonal skills and adaptability in relations with stakeholders.
• Strong leadership and analytical base.
• Ability to schedule staff to ensure proper coverage for appointments and walk-ins.
• Fluent written and spoken English; strong communication.
• Positive interpersonal communication and organizational skills.
• Commitment to customer relations and continuous quality improvement.

Responsibilities

• Lead multisite occupational health operations and oversee staff across sites.
• Maintain a safe, healthy environment following policies and procedures.
• Oversee staff supervision and schedule planning to meet operational needs.
• Ensure accurate patient registration, referrals, and payments processing.
• Coordinate onboarding and competency requirements for staff.
• Develop and implement efficient processes for time of service, scheduling, and visit tickets.
• Serve as point of contact for provider needs and patient concerns.
• Monitor KPIs and contribute to annual goals and strategic planning.

Skills

Leadership

Interpersonal skills

Staff scheduling

English communication

Quality improvement

Budgeting

Staff development

Education

BA/BS in Business or Health Care Admin

Master's degree preferred

Tools

Electronic Health Records

Healthcare reporting tools

Budgeting software

Payroll software

Revenue cycle management

Job description

Sturdy Health is seeking an Operations Manager to oversee the Occupational Health Service and Employee Health Program. You will collaborate with the Medical Director and Sr. Nurse Practitioner to implement delivery systems across multispecialty sites.

Responsibilities include leading staff, ensuring coverage, adherence to OSHA/DPH guidelines, and driving quality improvements while maintaining strong relationships with patients and providers. Extended hours support may be required.