Ohio Rise Care Coordinator Supervisor

Young World Physical Education; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established educational organization in Cleveland seeks a full-time Ohio Rise Care Coordinator Supervisor. This role involves clinically supervising PEP Connections Care Coordinators and evaluating their performance. Candidates should have a master's degree in a relevant field, independent mental health licensure, and a minimum of three years' experience in children's behavioral health. The position includes significant responsibilities in crisis management, effective communication, and maintaining relationships with diverse populations.

Qualifications

• Minimum of three years’ experience in children's behavioral health or related fields.
• Significant experience working with families experiencing severe emotional disturbances.
• Demonstrate effective decision-making skills and good judgment.

Responsibilities

• Clinically supervise and evaluate care coordinators.
• Maintain effective working relationships with parents and professionals.
• Assist with crisis management and transport clients when needed.

Skills

Communication Skills

Crisis Management

Cultural Competence

Decision-Making Skills

Education

Master's degree in social work, sociology, psychology, or related field

Independent mental health licensure

Tools

Microsoft Office applications

Carelogic EHR system

Job description

Ohio Rise Care Coordinator Supervisor

Clinically supervise and evaluate PEP Connections Care Coordinators, aligning practice with the agency mission, the trauma‑informed Sanctuary Model®, the Neurosequential Model, and wraparound values.

Essential Functions

• Align practice and work with the agency mission, vision, and guiding principles; the trauma‑informed Sanctuary Model®, the Neurosequential Model, the Re‑ED philosophy and wraparound values.
• Maintain effective working relationships with parents, other professionals, and child‑serving systems.
• Provide effective clinical supervision and consultation.
• Provide coaching in the wraparound approach to service delivery.
• Supervise the completion of clients’ child and family‑centered care plans and periodic reviews.
• Utilize knowledge of clients and their strengths and natural supports in treatment planning.
• Supervise the data‑gathering process for program evaluation.
• Supervise the maintenance of client files and other required documentation.
• Supervise the completion of routine paperwork by care coordinators.
• Maintain effective working relationships with supervisees.
• Assist with the assessment, management, and resolution of crisis situations with clients and their families, which require 24/7 on‑call responsibilities.
• Transport clients, as needed, for scheduled appointments or in crisis situations.
• Provide regular updates and status of client progress to the PEP Connections Director.
• Complete assigned duties competently and within expected time frames.
• Represent the agency on community‑based committees as appropriate.
• Utilize safe work practices for self and others.
• Proficiency in Microsoft Office applications and Carelogic EHR system.
• Participate in and meet requirements for all required trainings, including high‑fidelity wraparound training, skill and competency‑based training to supervise ICC/MCC, and all agency trainings.
• Participate in staff development activities, parent conferences, team meetings, and staff meetings as scheduled or assigned.
• Present oneself with decorum and appropriate dress for the agency and profession.
• Work respectfully with culturally diverse populations.
• Be well organized and utilize effective time management skills.
• Know and adhere to PEP policies and procedures.

Qualifications

• Master's degree in social work, sociology, psychology, criminal justice, or a related human services field.
• Independent mental health licensure with a supervision designation.
• Minimum of three years’ experience in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or related public‑sector human services providing community‑based services to children, youth, and families.
• Background and experience in family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
• Be culturally competent or responsive, with training and experience necessary to manage complex cases.
• Significant experience working with children and families experiencing severe emotional disturbances, trauma, co‑occurring behavioral health disorders, and engagement in child‑serving systems.
• Communicate accurately and effectively, both written and orally.
• Demonstrate effective decision‑making skills and good judgment.
• Knowledge of community mental health services and resources.
• Work professionally, effectively, and collaboratively with others.

Physical Requirements

• Use a computer and keyboard (eye‑hand coordination and repetitive keyboard movements).
• Move around the classroom/center/community and sit and stand for more than an hour at a time.
• Visually and auditorily assess and monitor clients’ mental health status for safety purposes.
• Meet driver eligibility standards to transport clients in a personal vehicle.

Direct Reports

PEP Connections Care Coordinators

Position Type

Full‑time