Intake Specialist

Young World Physical Education; Cleveland (OH); Hybrid; USD 42,000 - 58,000; Full time

Job summary

Positive Education Program PEP Connections in Cleveland, Ohio is seeking an Intake Specialist to assess referred children and families for OhioRISE and IHBT care planning. The role includes coordinating referrals, crisis support, and collaborative work with multidisciplinary teams.

The ideal candidate holds a Bachelor's Degree in a related field; mental health licensure is preferred. A flexible hybrid schedule and ongoing trainings are provided to support community-based work.

Qualifications

• Bachelor's Degree required with experience in social work, counseling, psychology, mental health, behavioral health or related field.
• Mental health licensure preferred (LSW, LPC, MFT or related field).
• Knowledge of mental health services and ability to work with diverse client populations.
• Strong written and spoken communication; good judgment and collaboration.

Responsibilities

• Engage in comprehensive assessment of referred children to determine strengths, needs, resources and stressors for care planning.
• Coordinate referrals for OhioRISE and IHBT programs; schedule and process referrals with Intake Manager.
• Provide on-call crisis support and face-to-face interventions in community settings.
• Participate in required trainings (First Aid, CPR, etc.) and supervision.

Skills

Communication

Decision-making

Professionalism

Education

Bachelor's Degree

Mental health licensure preferred (LSW, LPC, MFT)

Job description

Intake Specialist

Positive Education Program PEP Connections - Cleveland, Ohio Open in Google Maps

This job is also posted in Ohio Education Job Board: Ohio's resource for jobs in education

Job Details

Job ID: 5874281

Application Deadline: Posted until filled

Posted: Aug 06, 2026 7:05 PM (UTC)

Job Description

Job purpose
Engage in comprehensive assessment of the referred child's ecology to determine family and system-identified strengths, needs, resources, stressors, and sources of support, to be used in care planning.

Flexible hybrid work model, which includes meeting clients in a community- or home-based setting and choice to work from home or dedicated office space.
Monday through Friday position with flexible hours based on clients' needs.

Duties and responsibilities

• Conduct comprehensive assessments for OhioRISE care coordination program. Conduct mental health assessments for the Intensive Home-Based Treatment (IHBT) program. Administer certain standardized measures, appropriate to employee's licensure and certifications.
• Work cooperatively with the Intake Manager to schedule and process all referrals to Connections for the OhioRISE care coordination and IHBT programs.
• Availability for emergency or short-notice response to requests for assessment.
• On-call crisis support for Connections' clients assigned to Intake Specialist.
• Face-to-face crisis support and intervention with kids and families while in the community.
• Obtain Child and Adolescent Needs and Strengths (CANS) certification for OhioRISE care coordination and IHBT eligibility. Certification needs to be renewed annually. Must obtain within first 30 days of employment.
• Participate (and pass requirements where applicable) in all required trainings, including but not limited to; First Aid, CPR, Blood Borne Pathogens, and Standards of Practice.
• Participate in administrative and clinical supervision as requested by supervisor, staff development activities, team meetings, and staff meetings as scheduled or assigned.
• Ability to work respectfully with a culturally diverse population of clients and multidisciplinary teams.
• Complete assigned duties competently and within expected time frames.
• Utilize safe work practices for self and others.
• Demonstrate word processing skills and program navigation skills.
• As a representative of the agency and profession, present self with decorum and in dress that is appropriate to the day's activities.
• Align practice and work with the agency mission, vision, guiding principles, the trauma-informed Sanctuary Model®, the Neurosequential Model and the Re-ED philosophy.
• Adhere to PEP and ESC policies and procedures, as applicable.
• Other such duties as assigned by the Intake Manager

Qualifications

• Bachelor's Degree required with experience in social work, counseling, psychology, mental health, behavioral health or other related field.
• Mental health licensure preferred (LSW, LPC, MFT or other related field).
• Knowledge and understanding of mental health diagnoses, symptomotology and treatment programming of children/youth.
• Experience working with behaviorally/emotionally challenged children/youth.
• Communicate accurately and effectively, both written and orally.
• Demonstrate effective decision-making skills and utilize good judgment.
• Knowledge of mental health services in the community.
• Work professionally, effectively, and collaboratively with others.

Direct reports

None

Position Type: Full-time

Equal Opportunity Employer

0

Job Requirements

Contact Information

• Steve Rogaski
• 6393 Oak Tree Boulevard South
• Independence, Ohio 44131
• Phone: [phone]
• Email: [e-mail]

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