Ohio Provider Success Coach: Licensing, Enrollment & Onboarding

Wonderschool; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Flexible PTO

Wifi stipends

Parental leave

Job summary

A technology-driven child care provider seeks an experienced Provider Field Representative in Ohio. This role combines field coaching, licensing support, and business consulting to empower child care providers. The ideal candidate has 3+ years in customer success or similar roles, with a passion for enhancing access to quality child care. Responsibilities include onboarding, financial guidance, and regulatory compliance support. Competitive salary and excellent benefits package offered, including health coverage and flexible PTO.

Qualifications

• 3+ years of experience in onboarding, customer success, or business consulting.
• Experience supporting small business owners in regulated industries.
• Ability to manage a high volume of interactions effectively.

Responsibilities

• Deliver personalized onboarding experiences for providers.
• Guide providers through licensing requirements in Ohio.
• Train providers on Wonderschool’s Child Care Management System.

Skills

Coaching

Customer Success

Business Consulting

Strong Communication

Organizational skills

Tools

CRM (HubSpot)

Job description

A technology-driven child care provider seeks an experienced Provider Field Representative in Ohio. This role combines field coaching, licensing support, and business consulting to empower child care providers. The ideal candidate has 3+ years in customer success or similar roles, with a passion for enhancing access to quality child care. Responsibilities include onboarding, financial guidance, and regulatory compliance support. Competitive salary and excellent benefits package offered, including health coverage and flexible PTO.