Offline - Sales Leader (Full-Time)

American Eagle Outfitters Inc.; Westport (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health care benefits (medical, vision, dental)

401(k) retirement benefits

Paid time off and sick leave

Employee stock purchase program

Discretionary bonuses

Job summary

American Eagle Outfitters Inc. is seeking a full-time Sales Leader in Westport, Connecticut. This role supports the Store Leadership Team and ensures a stellar guest experience through effective team management and operational excellence. Candidates should have prior retail management experience, a passion for driving sales, and the ability to lead and motivate a team.

This is an opportunity to represent the company values while engaging with associates and customers alike, contributing to a collaborative and high-performing store environment.

Qualifications

• Experience in retail management roles is preferred.
• Ability to multitask and prioritize effectively.
• Flexible availability to meet customer needs.

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity.
• Inspire team through AEO's core values and lead efforts.
• Recruit and train strong talent for service excellence.
• Provide ongoing feedback and celebrate team performance.
• Execute visual and operational procedures to meet standards.
• Maintain safety, asset protection, and adherence to policies.

Skills

Sales maximization

Team leadership

Training and development

Time management

Business acumen

Job description

Job Description

As the full‑time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• Passion for driving sales: as a key LOD, you're an expert at maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best‑in‑class, in‑store guest experience. You support Store Leadership in maximizing business opportunities to drive KPI results.
• A people leader: you inspire the team through AEO's core values, role‑model lead efforts and hold associates accountable to AEO's service standards on the Salesfloor and in the Fitting Room.
• Eye for talent and love of training: recruit and hire strong talent so the store is always staffed for business needs. Train and develop associates to keep outstanding service and Guest First culture.
• Teamwork: challenge Sales and Stock Associates with clear, attainable goals, provide ongoing performance feedback through real‑time coaching, and celebrate performance to drive engagement.
• Visual & operational innovator: execute and innovate daily visual and operational procedures, shipments, merchandising, and visual standards, ensuring Fitting Rooms are ready and meet AEO Brand Standards.
• Integrity: maintain store safety, asset protection, and adhere to AEO policies and procedures, always doing the right thing.

You'd Be Great For This Role If

• You love AE and Aerie products.
• You have led teams in a retail management role previously.
• You can multitask, have attention to detail, and excel at priority‑setting and time management.
• Business acumen: you have it.
• Flexible availability—available to work when the guest shops.

Pay & Benefits Information

• Actual starting pay is determined by various factors, including relevant experience and location.
• Eligibility requirements may allow health care benefits (medical, vision, dental), wellness benefits, 401(k) retirement benefits, life and disability insurance, employee stock purchase program, paid time off, paid sick leave, and parental leave.
• Paid time off, paid sick leave, and holiday pay vary by job level, type, location, classification, and years of service.
• AEO may also provide discretionary bonuses and incentives at its discretion.

Equal Opportunity Employer Statement

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.