Officer Security-PRN 6:30 pm to 7:00 am

UF Health; Jacksonville (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

UF Health in Jacksonville is seeking a security officer responsible for enforcement, assistance, direction and follow-up security services across hospital facilities. You will patrol buildings and grounds, maintain order, and uphold safe working conditions for patients, staff and visitors.

The role requires a high school diploma or GED, preferred AA/AS or law enforcement coursework; a valid Florida or Georgia driver’s license; 1-2 years of security, law enforcement, or military experience, with

Qualifications

• High School Diploma or GED required.
• Preferred AA/AS degree or related coursework in criminal justice, law enforcement or related field.
• Valid Florida or Georgia driver’s license with clean record.

Responsibilities

• Patrol and maintain order and safe working conditions throughout all assigned buildings and grounds.
• Enforce security protocols with tact and diplomacy.
• Assist visitors, patients and staff with needs and information.
• present a professional and helpful attitude while on duty.

Skills

Independent decision-making

Professional appearance

Customer assistance

Positive attitude

Calm under pressure

De-escalation

Professional telephone conduct

Tact and diplomacy

Education

High School Diploma or GED

AA/AS in criminal justice or related field

Job description

Overview

Responsible for enforcement, assistance, direction and follow up security service utilizing tact, diplomacy and concern for customers and staff. Responsible and accountable for ensuring service excellence for all internal and external customers and staff. Patrol and maintain order and safe working conditions throughout all assigned buildings and grounds.

Qualifications

Required Education: High School Diploma or GED.
Preferred Education: AA/AS degree or college courses in criminal justice, law enforcement or related field.

Necessary Skills

• Ability to reason and make decisions independently without direct supervision under a variety of conditions.
• Maintain a visually attractive appearance in personal hygiene and uniform.
• Take the initiative to reach out and assist the visitor, patient, etc. with genuine interest in their needs.
• Present a positive attitude in performing assignments and providing assistants.
• Use a considerate and comforting tone when assisting distraught customer, visitors and patients.
• Ability to diffuse and control situations involving anger, confusion and threatening conditions.
• Ability to remain calm and in control during verbal and physical threats from customers and others.
• Present a professional and helpful attitude while on the telephone.

Required Licensure/Certifications

Valid Florida or Georgia Drivers license with clean record, or violations not exceeding maximum points as provided in hospital policy.

Required Experience

1-2 years security, law enforcement, or military experience.

Preferred Experience

Three to five (3-5) years security in a hospital environment.