Officer Security 6:30 pm to 7:00 am

UF Health; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

UF Health seeks a vigilant security professional to patrol buildings and grounds, enforce safety policies, and respond calmly to emergencies. You will engage with patients, visitors, and staff with diplomacy and compassion, aiming to prevent incidents and preserve a safe environment.

Required: high school diploma or GED; Florida or Georgia drivers license with clean record. Preferred: AA/AS or related coursework.

Qualifications

• High School Diploma or GED is required.
• AA/AS degree or related courses in criminal justice or law enforcement preferred.

Responsibilities

• Enforce security policies and maintain order across buildings and grounds.
• Assist and respond to customers, patients, and staff with tact and courtesy.
• Patrol assigned areas to ensure safety and safe working conditions.
• Follow up on security incidents and coordinate with hospital staff.

Skills

Independent decisions

Customer focus

De-escalation

Calm under pressure

Professional communication

Telephone etiquette

Education

High School Diploma or GED

AA/AS degree or related courses

Job description

Overview

Responsible for enforcement, assistance, direction and follow up security service utilizing tact, diplomacy and concern for customers and staff. Responsible and accountable for ensuring service excellence for all internal and external customers and staff. Patrol and maintain order and safe working conditions throughout all assigned buildings and grounds.

Qualifications

Required Education: High School Diploma or GED.
Preferred Education: AA/AS degree or college courses in criminal justice, law enforcement or related field.

Necessary Skills

• Ability to reason and make decisions independently without direct supervision under a variety of conditions.
• Maintain a visually attractive appearance in personal hygiene and uniform.
• Take the initiative to reach out and assist the visitor, patient, etc. with genuine interest in their needs.
• Present a positive attitude in performing assignments and providing assistants.
• Use a considerate and comforting tone when assisting distraught customer, visitors and patients.
• Ability to diffuse and control situations involving anger, confusion and threatening conditions.
• Ability to remain calm and in control during verbal and physical threats from customers and others.
• Present a professional and helpful attitude while on the telephone.

Required Licensure/Certifications

Valid Florida or Georgia Drivers license with clean record, or violations not exceeding maximum points as provided in hospital policy.

Required Experience

1-2 years security, law enforcement, or military experience.

Preferred Experience

Three to five (3-5) years security in a hospital environment.