OFFICER, INTAKE LIAISON (DRIVER) - Juvenile Services

Tarrant County College; Fort Worth (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health plans

Retirement benefits (TCDRS)

Wellness program

13 paid holidays

Deferred compensation

Job summary

Tarrant County’s Juvenile Services is seeking an Intake Liaison Officer (Driver) to assist with daily operations, transport juveniles to pre-adjudication facilities, court hearings, and medical appointments, and manage fleet maintenance across county locations.

Qualifications include a high school diploma or GED, 2 years working with children/families, a valid Texas driver’s license, and the ability to lift up to 25 lbs. Strong communication and document handling skills required.

Qualifications

• High School diploma or GED required.
• Two years of work with children/families preferred.
• Valid Texas Driver’s License with good driving record.
• Ability to lift up to 25 lbs and operate a vehicle fleet.

Responsibilities

• Transport in-custody and court-ordered juveniles to facilities and appointments.
• Maintain vehicle fleet records and coordinate with Central Garage.
• Deliver documents, mail, and supplies; obtain signatures as needed.
• Provide back-up support for Intake Services Secretary.
• Post board notices and manage placement information.

Skills

Customer service

Communication

Organizational skills

Microsoft Office 365

Analytical skills

De-escalation

Map/GPS literacy

Education

High School diploma or GED

Tools

Microsoft Office 365

Job description

Summary

The Intake Liaison Officer (Driver) will be responsible for assisting with the daily functions of the Juvenile Services department including providing support services to Intake Services through in-custody and out-of-custody transportation of juveniles to and from pre-adjudication placement facilities, court hearings, hospitals, medical or mental health appointments and detention facilities. Manage department's vehicle fleet including oversight of the required maintenance, and inspection and communication with Central Garage. Assist administration with the delivery of documents including summons, intra-County mail and obtaining needed signatures.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Transports multi-risk in-custody juveniles to various state facilities for confinement purposes and transports court ordered juveniles to various pre-adjudication placement facilities. Applies mechanical restraints during secure transport to the state facilities and to and from some of the placement facilities.
• Transports juveniles to other county detention centers to and/or return juveniles to this department’s detention center. Travels to state mental health facilities for client's admission for treatment purposes.
• Transports detained youth to offsite medical and mental health appointments, evaluations and interviews.
• Transports juveniles’ home from detention when their family has no transportation.
• Transports juveniles and parents to and from court hearings. Assists with transportation needs for visitors, probation officers, administration and judges.
• Responsible for scheduling maintenance and inspection with Central Garage, and record keeping of the department's vehicle fleet assigned to the main campus and field offices across Tarrant County.
• Manages pre-adjudication placement information to include addresses, phone numbers, directions to placement facilities, and other county detention centers.
• Delivers and picks up intra-office mail and confidential files from other Tarrant County buildings. Delivers and picks up supplies from county agencies and from private vendors.
• Accepts responsibility for a County Purchasing Card including the required paperwork and making appropriate purchases in the event of emergencies.
• Serves summons to juveniles and/or guardian(s) in the detention center, at their homes, schools, county jail and other locations as needed.
• Returns original court documents to the District Clerk’s office and documents official service in the Juvenile Case Management System.
• Provides back-up support for the Intake Services Secretary.
• Obtains required signatures from judges or vendors on time sensitive items such as contracts and grant applications.
• Posts juvenile board meeting notices and distributes minutes.
• Performs all other related duties as assigned.

Knowledge, Skills, & Abilities

• Excellent customer service and communication skills, both verbal and written.
• Ability to work in a fast-paced environment.
• Must be able to stay organized and know how to prioritize the workload.
• Must be able to work independently without close supervision as well as work collectively in a team environment.
• Competency with computers and Microsoft Office 365 Suite.
• Advanced analytical skills.
• Must be able to diffuse tense situations that can occur during a transport.
• Ability to remain calm and react appropriately while driving.
• Ability to utilize maps, including GPS, and follow directions to various locations.
• Must be able to communicate and work well with people of all ages.
• Must have the ability to be certified in First Aid, CPR, and Handle with Care.
• Must have basic administrative skills for entering information in the department case management system and spreadsheets.
• Must have the ability to obtain TJJD certification as a Community Activities Officer (CAO) in order to apply mechanical restraints and transport juveniles without a certified probation officer.

Minimum Requirements

• High School diploma or GED.
• Two (2) years working with children/families.
• Must have a good driving record, a valid Texas Driver’s License and automobile liability insurance.

Physical Demands And Work Environment & Other Requirements

While performing the duties of this position, the incumbent may be required to bend, hear, keyboard, sit, stand, talk, work alone and with others, and work overtime. Must be able to lift up to 25lbs.

Benefits

Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these “basic employee benefits” and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.

• Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Smith at [phone].