Office & Workplace Experience Manager

Doist; Austin (TX); On-site; USD 65,000 - 89,000; Full time

Job summary

Infinitum, an Austin-based climate-tech company, seeks an Office & Workplace Experience Manager to own operations at the Austin headquarters and deliver a first-class experience for employees, customers, candidates, and visitors. You will balance tactical execution with proactive, proactive problem-solving while reflecting Infinitum's culture in every interaction.

The role emphasizes hospitality, vendor coordination, event planning, and cross-functional collaboration with Operations and HR to

Qualifications

• 3–5+ years in Office Management, Workplace Experience, Hospitality, or Facilities Coordination.
• Hospitality mindset with focus on Welcoming employees and visitors.
• Excellent written and verbal communication; strong customer service.
• Ability to coordinate vendors, facilities, and office services.
• Experience planning events and engagement initiatives.

Responsibilities

• Own daily operations of the Austin headquarters, ensuring space is organized, stocked, clean, and efficient.
• Champion a hospitality-first culture for employees, customers, candidates, vendors, and visitors.
• Deliver a stellar new-hire experience with workspace setup and tours.
• Coordinate visitor experiences, meetings, catering, and logistics for events.
• Plan and execute employee engagement initiatives and workplace programs.
• Manage office vendors and office services with high quality and accountability.
• Coordinate maintenance, repairs, and safety for a professional office environment.
• Maintain office inventory, procurement, and mail distribution.
• Identify opportunities to improve operations and employee experience.

Skills

Hospitality mindset

Organizational skills

Written and verbal communication

Customer service

Relationship-building

Vendor coordination

Event planning

Proactive problem solving

Attention to detail

Microsoft Office Suite

Tools

Microsoft Office Suite

SharePoint

Power Automate

Job description

About Infinitum

Infinitum is a pre-IPO climate-tech company reinventing the electric motor. We are backed by a distinguished group of strategic partners and some of the world's most influential climate funds, with strong traction in shipments and several major customer wins. The market now recognizes the value of our technology and the impact it will have on the future of the industry. We have a world-class R&D organization, an extensive patent portfolio, and a strong leadership team scaling the company across all functions. We are headquartered in Austin, TX and operate a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion. Increasingly, end customers are willing to pay a premium for solutions featuring "Infinitum Inside," and our OEM partners leverage that differentiation to win more deals at higher margins. In short, we\'ve crossed the chasm—and we are now scaling our team substantially. We\'re looking for people who are passionate about creating exceptional experiences, eager to learn, and excited to help build the workplace of the future.

The Role

We are seeking a highly organized, hospitality-driven Office & Workplace Experience Manager to own the day-to-day operations of our Austin headquarters while creating an exceptional experience for employees, customers, candidates, and visitors. This role combines office operations, hospitality, employee engagement, facilities coordination, and event execution into one highly visible position. You\'ll ensure the office operates efficiently while creating an environment where people feel welcomed, supported, and excited to come to work. The ideal candidate shifts seamlessly between tactical execution and proactive problem-solving. You notice the details others miss, anticipate needs before they arise, and take pride in creating a workplace that reflects Infinitum\'s culture and values. You enjoy serving others, building relationships, and delivering a first-class experience in every interaction.

What You\'ll Do

• Own the daily operations of the Austin headquarters, ensuring the office is organized, fully stocked, clean, and operating efficiently.
• Champion a hospitality-first culture that creates an exceptional experience for employees, customers, candidates, vendors, and visitors.
• Deliver an outstanding new hire experience by preparing workspaces, coordinating welcome materials, leading office tours, and ensuring every employee feels welcomed from day one.
• Coordinate visitor experiences, including conference room setup, catering, refreshments, and meeting logistics for customer visits, interviews, executive meetings, and leadership events.
• Plan and execute employee engagement initiatives, celebrations, appreciation events, Lunch & Learns, company meals, and workplace programs that strengthen company culture.
• Manage workplace vendors, including janitorial, coffee service, office supplies, plants, uniforms, and other office services, ensuring high-quality performance and accountability.
• Coordinate building maintenance requests, workplace repairs, and facility services while maintaining a safe, functional, and professional office environment.
• Manage office inventory, purchasing, shipping, mail distribution, and workplace supplies.
• Conduct regular workplace walkthroughs to proactively identify opportunities for improvement and resolve issues before they impact employees.
• Support office moves, workspace setup, conference room readiness, and workplace organization projects.
• Build and maintain workplace procedures, checklists, and operational documentation that improve consistency and efficiency.
• Partner cross-functionally with Operations, HR, IT, Finance, and leadership to support office operations and company initiatives.
• Continuously identify opportunities to elevate the employee experience while improving operational efficiency.

What You\'ll Bring

• 3–5+ years of experience in Office Management, Workplace Experience, Hospitality, Facilities Coordination, or Administrative Operations.
• A hospitality mindset is a must. You genuinely enjoy taking care of people and creating environments where employees and visitors feel welcomed, supported, and valued.
• Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong customer service and relationship-building abilities.
• Experience coordinating vendors, facilities, workplace services, and office operations.
• Experience planning employee events, meetings, and engagement initiatives.
• Ability to anticipate needs, solve problems proactively, and execute with minimal direction.
• High attention to detail with consistent follow-through.
• Proficiency with Microsoft Office Suite and workplace collaboration tools.
• A positive attitude, strong sense of ownership, and passion for creating exceptional workplace experiences.

Nice to Have

• Experience in a manufacturing, technology, or high-growth startup environment.
• Experience with Microsoft Forms, SharePoint, or Power Automate.
• Experience supporting facilities projects or office renovations.
• Budget tracking and purchasing experience.
• CPR/First Aid certification or workplace safety experience.

Equal Opportunity Infinitum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.