Office Team MemberDriver Full Time

GLS Executive Transportation; Village of Liverpool (NY); Sur place; USD 20 664 - 30 307; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Company parties

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Résumé du poste

GLS Executive Transportation is seeking an Office Team Member to support dispatch, sales/booking, and general office duties in an in-person environment across Upstate NY.

The role involves coordinating driver assignments, answering inquiries, pricing services, and maintaining smooth day-to-day operations. A high school diploma and strong communication skills are required, with opportunities for advancement.

Qualifications

• High school diploma or GED required.
• Experience as Customer Service Representative preferred.
• Excellent phone and verbal communication skills.
• Strong listening skills and ability to follow instructions.
• Must be organized with ability to multitask and prioritize.

Responsabilités

• Dispatch work to drivers and address last-minute issues.
• Answer calls and emails, provide information, price out services and schedule bookings.
• Assist with sales/booking and customer inquiries as needed.
• Support drivers and office staff to ensure smooth operations.

Connaissances

Customer service

Phone communication

Active listening

Time management

Organization

Formation

High school diploma/GED

Outils

Billing software

CRM software

Description du poste

Benefits:

• Bonus based on performance
• Company parties
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Training & development

This is NOT A REMOTE JOB. In-person only!

Company Overview:

GLS Executive Transportation is a chauffeur service covering most of Upstate NY state with local/long distance work.

Office Team Member:

• Dispatch (send work to drivers, address with last minute issues that arise)
• Sales/Booking (answer incoming calls/emails to answer and give information about company, price out, schedule/confirm scheduling)
• Driver (as needed)
• Detailer (car to carwash, fuel a vehicle, help clean them (wipe them down/vacuum))

Qualifications:

• High school diploma/GED
• Previous experience as a Customer Service Representative or in a similar role is preferred
• 25 yrs or older (insurance reasons to move vehicles)
• Clean E License or can get within 2 weeks of starting
• Know how to use a pc (research markets and sends emails, use billing software, and more)
• Have dependable transportation to get to/from office.
• Comfortable using computers and customer management software
• Excellent phone and verbal communication skills
• Understanding of active listening techniques
• Ability to work well under pressure
• Highly organized with the ability to prioritize projects and manage time effectively
• Dispatch skills to get work out to drivers.
• Communicate with other office staff.
• Willing to train the right person.