Office Support Staff for Physical Therapy Practice- Rehab Support Assistant- Kalamazoo, Part Time- 3 days/wk 8a-5p

Bronson Methodist Hospital; Texas Charter Township (MI); Presencial; USD 22.000 - 30.000; Tempo parcial

Resumo da vaga

Bronson Rehabilitation Services is seeking a detail-oriented Rehab Support Assistant to join the Kalamazoo team. You will welcome patients, schedule appointments, verify insurance, answer phones, and help maintain patient records in a fast-paced rehab office.

The role supports the Physical Therapy department, with part-time hours (24 hrs/wk) and a shift across mornings. Relevant experience and a high school diploma or GED are preferred.

Qualificações

• High school diploma or GED required; 2–3 years general work experience in a hospital setting preferred.
• 6–12 months of related experience in a medical/office environment preferred.
• Comfortable using computers and learning new systems (EPIC/Medic/Misys familiarity helps).

Responsabilidades

• Greet and check in patients for rehab appointments.
• Schedule and confirm patient appointments.
• Verify insurance coverage and obtain authorizations when needed.
• Answer phones and take messages; collect payments at some locations.
• Keep patient records organized and up to date; manage office supplies.

Conhecimentos

Customer service

Office administration

Medical terminology

Formação

High school diploma or GED

Ferramentas

Epic

Medic

Misys

Descrição da vaga

Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.

If you're ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Kalamazoo-6789 Elm Valley Dr. - BAC - LIRC

Title

Office Support Staff for Physical Therapy Practice- Rehab Support Assistant- Kalamazoo, Part Time- 3 days/wk 8a-5p

Join Our Team at Bronson Hospital in Kalamazoo!

Position: Rehab Support Assistant
Location: Bronson Lifestyle Improvement and Research Center- 9th St
Department: Physical Therapy
Shift: Part Time- 24 hr/wk 1st Shift, 3 days/wk- 8:30a-5p
Benefits Eligible

Make a Difference in Patient Care! Bronson Rehabilitation Services is looking for a detail-oriented and friendly person to support our rehab team. In this role, you'll welcome patients, schedule appointments, check insurance, and help manage patient records. You'll also answer phones, collect payments, and help keep the office running smoothly.

What You'll Do:

• Greet and check in patients
• Schedule and confirm appointments
• Verify insurance and help with authorizations
• Answer phones and take messages
• Collect payments (at some locations)
• Keep patient records organized and up to date
• Help manage supplies and keep the office running smoothly

We’re looking for someone who is:

• Friendly, professional, and organized
• Comfortable using computers and learning new systems
• Able to work well in a fast-paced environment
• Great at multitasking and paying attention to details
• Experienced in a medical or office setting (6-12 months preferred)
• A high school graduate (or GED)

We also value candidates with:

• Experience in medical billing, including government programs
• Knowledge of medical terminology and coding (CPT, ICD-10)
• Familiarity with healthcare systems like Epic, Medic, or Misys

High school diploma or general education degree (GED) and 2-3 years general work experience (hospital preferred), or equivalent combination of education and experience required.

6-12 months of related experience

• Experience with third party billing (including county, state and federal) strongly preferred.
• Medical Terminology, CPT and ICD-10 coding strongly preferred.
• Previous computer experience including hospital-based programs (i.e. Epic/Medic/Misys/Tiger or other practice management system) preferred.
• Keyboarding and computer skills
• Accurate filing
• Professional communication
• Excellent customer service skills
• Light clerical duties as assigned.
• Math skills
• Basic office equipment
• Ability to maintain confidentiality of sensitive medical information.
• Concentrate and pay close attention to detail
• Ability to multi-task
• Ability to establish effective working relations with office staff and employees in a team

Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.

The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.

• Schedules and coordinates patient appointments for multiple facilities and ancillary departments according to office/provider preferences and the needs of patients.
• Verifies insurance eligibility using on-line systems when available, or using phone
• Obtains authorization based on payer specific criteria
• Registers patients accurately and efficiently and confirms patient / guarantor/employer demographic and insurance information. Completes all required fields in electronic health record.
• Greets and checks in patients accurately and efficiently.
• Track receipt of signed treatment plans/progress notes
• Manages assigned workqueues in electronic health record.
• Answers tele

Why Work at Bronson?

• A 2024 Forbes Best-In-State Employer
• Competitive salary
• Shift differential pay
• Comprehensive Wellness Program
• Rotating weekends
• Benefits start on Day 1
• Work with a supportive and friendly team
• Opportunities to learn and grow in the healthcare field
• Be part of a hospital that values your hard work and dedication to keeping the community healthy

At Bronson, we believe in teamwork, respect, and providing top-notch care. When you work with us, you're part of a trusted health system that values your work and supports your growth. You'll have the chance to make a difference in patients' lives every day-and be part of a positive, professional team that's committed to helping others.