Office Support Specialist - Sheriff's Office

Rice County; Faribault (MN); On-site; USD 31,000 - 33,000; Full time

Job summary

Rice County in Faribault, MN seeks an Office Support Specialist to be the first point of contact for the Sheriff’s Office. You will greet visitors, answer inquiries, and direct the public to the right departments, handling in-person and phone support.

The role includes supporting records and civil process units, processing gun permit applications, fingerprinting, and performing basic clerical tasks when staff are away. A Public Notary credential is required within six months of hire.

Qualifications

• Requires high school diploma or GED and 2–3 years of clerical experience.
• Public Notary within 6 months of hire is preferred.
• Experience in records and civil process support is a plus.

Responsibilities

• Greet visitors and screen guests at the Sheriff’s Office reception.
• Direct inquiries and route calls to appropriate personnel.
• Assist with limited records duties during staff absences.
• Provide confidential clerical support to Records and Civil Process units.
• Process gun permit applications and fingerprinting for civil purposes.
• Serve as Public Notary for Sheriff’s Office personnel.
• Handle mail, supplies, and package delivery.

Skills

Public Notary within 6 months

Reception/Customer Service

Education

High school diploma or GED

Associate’s degree in Administrative Assistant and Support, Business Administration

Job description

FIRST REVIEW OF APPLICATIONS NOVEMBER 4TH

The Office Support Specialist serves as the initial point of contact for the Sheriff’s Office. Screens visitors and provides prompt and efficient service to the general public in matters relating to reception duties for the Sheriff’s Office. Answers inquires and/or direct the public to the appropriate individuals and departments whether in-person or answering the Sheriff’s Office general phone lines. Completes limited records duties during staff absences. Performs various administrative duties for the Sheriff’s Office.

• Provides coverage and customer services for the Sheriff's Office reception area.
• Identifies and screens visitors entering the secure environment. Directs visitors to appropriate location.
• Maintains office forms and inventories. Orders office supplies, including toner orders for printer/copiers for the Sheriff’s Office. Send and receive packages and mail for Sheriff’s Office personnel
• Provides professional and confidential services and clerical administrative support to the Sheriff's Office.
• Processes initial public data requests.
• Provides administrative and clerical support to Records and Civil Process units.
• Processes initial gun permit applications and intake of civil process material to include acceptance of money for fees.
• Completes fingerprinting for civil purposes to include acceptance of money for fees.
• Serves as Public Notary for Sheriff’s Office personnel.
• Performs other duties as necessary.

MINIMUM REQUIREMENTS

This position requires a high school diploma or general education degree, and two to three years of clerical and business administration experience, or related office experience. Ability to receive Public Notary within 6 months of hire.

PREFERRED QUALIFICATIONS

Associate’s degree in Administrative Assistant and Support, Business Administration, Public Administration and/or one to two years related experience in the public sector and/or county/city government.

HIRING RANGE / UNION

$22.59 - $23.61 per hour / GU – Grade 5

HOURS

Full-time hours equal 40 hours per week. Normal business hours are 8:00 am - 4:30 pm, Monday – Friday.