Office Support Specialist II 2026-02703

State of Wyoming; Cheyenne (WY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid vacation, sick leave, holidays

Pension and 457B plans

Flexible schedules and work-life-balan

Meaningful work for Wyoming

Total Compensation Calculator access

Job summary

The Wyoming Department of Environmental Quality's Solid and Hazardous Waste Division seeks an Office Support Specialist to provide high-quality administrative assistance to the Division and the public, supporting records management, meetings, and customer service. The role helps ensure compliance with state policies and smooth division operations.

You will assist with filing, proofreading, travel logistics, and coordinating notices, while collaborating with staff to ensure accuracy and

Qualifications

• Associate degree typically in Business.
• 0-2 years of progressive work experience in business office communications.
• Experience with office software and customer service is preferred.

Responsibilities

• Administer records management for multiple offices.
• Manage digital files and metadata with Records and Database Management Specialist.
• Assist with rulemaking processes and public meetings logistics.
• Greet and screen visitors and direct them to appropriate staff.
• Answer main phone line and route calls.
• Proofread documents for formatting and grammar.

Skills

Word & Excel

Google Docs/Sheets

Smartsheet

SharePoint

Education

Associate's Degree (Business)

Job description

GENERAL DESCRIPTION

The Wyoming Department of Environmental Quality’s (DEQ) mission is to protect, conserve and enhance the quality of Wyoming’s environment for the benefit of current and future generations.

The Solid and Hazardous Waste Division (Division) within DEQ is seeking a candidate to join our team and be an active participant in the DEQ mission. The Office Support Specialist position provides high-quality administrative assistance to the Division and the general public. The position is an integral part of the Division and helps with compliance with State and Division policies, assists the Administrator with a variety of tasks, interfaces with the general public, and performs other general duties to assure smooth operations within the Division. Learn more about the Division here: https://deq.wyoming.gov/shwd/.

Discover the Cheyenne Advantage: High Quality of Life, Zero State Income Tax

Nestled at the intersection of Western heritage and modern convenience, Cheyenne offers the ideal balance of career growth and personal fulfillment. Enjoy no state income tax—meaning you keep more of what you earn—alongside a low cost of living and short average commutes of around 13 minutes. Outside of work, immerse yourself in world‑class outdoor recreation, from hiking in nearby Curt Gowdy State Park and Vedauwoo to local trail systems right in town. Plus, with Colorado’s Front Range and Denver just a short drive away, you get big‑city access with small‑town warmth and clean air.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work‑life balance options
• Meaningful work that makes a difference for Wyoming communities
• and MUCH MORE!

Want to see the full value of your compensation beyond salary? Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Human Resource Contact: [e-mail]

ESSENTIAL FUNCTIONS

• Administering the Division’s records management system, including managing all current correspondence and documents sent and received by the Division for the Lander, Casper, Sheridan, and Cheyenne offices.
• Managing the digital database and adding metadata to existing files and working with the Records and Database Management Specialist to ensure that digital records are all present and easy for staff to utilize.
• Assist the Division with the rulemaking process, including planning, scheduling, and arranging for public meetings, Advisory Board meetings, and other duties as necessary.
• Greet and screen visitors, interview them to evaluate and determine needs, and refer them appropriate staff or other support agencies.
• Answers the Division main phone number and routes calls to appropriate staff.
• Screens and corrects documents for formatting, punctuation, and grammar; conducts proof-reading.
• Resolves problems and makes recommendations for improvements.
• Provide general administrative assistance to the Division.
• Provides customer service, as they are often the first point of contact for the Division.
• Acts as liaison between director, division administrator, and program managers to coordinate calendars for meetings and conference calls.
• Reports time for executives weekly and vehicle mileage as necessary.
• Procure travel permissions and make travel arrangements for staff.
• Monitors fiscal documentation such as travel vouchers, expense vouchers, accounting of state purchase card and requisitions.
• Coordinate with staff to publish public notices of division activities and comment opportunities in newspapers, on the website, and through e-mail delivery systems, ensuring accuracy, compliance with statutory requirements, and appropriate budget codes.

KNOWLEDGE

• Must have technological knowledge of computer application systems and comfortable using a variety of software programs like Word, Excel, Google, Google Docs, Smartsheet, and SharePoint and the ability to utilize internal and online database systems.
• Must have good verbal and written communication skills in working with the general public and other staff.
• Ability to use office equipment, including general maintenance.
• Ability to organize, prioritize, problem solve and maintain strong customer service skills.
• Ability to proofread accurately and ask for clarification as necessary.
• Experience working in a team‑oriented, collaborative environment, with the ability to work well
• with others.
• Knowledge of techniques for providing a high level of customer service.
• Knowledge of the principles and procedures of record keeping and reporting, basic accounts payable and purchasing.
• Knowledge and skill of reviewing and editing documents for accuracy and completeness.
• Knowledge of telephone etiquette and coordinating telephone and visitor traffic.
• Strong organizational and attention to detail skills.
• Ability to demonstrate independent judgment and decision‑making skills to ensure program requirements are met and procedures are followed.
• Ability to work with people with developmental disabilities.
• Ability to work cooperatively with staff and the general public.

MINIMUM QUALIFICATIONS

Education

Associate's Degree (typically in Business)

Experience

0-2 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

OR

Education & Experience Substitution

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Support Specialist I

Certificates, Licenses, Registrations

None

PHYSICAL WORKING CONDITIONS

• Professional office setting.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying items, driving an automobile, etc.
• Ability to pick up and move boxes of records from one place to another.
• May travel occasionally to other DEQ offices.

NOTES

• FLSA: Non‑Exempt
• The Wyoming Department of Environmental Quality may use a video interview as a mandatory first step of our process. If chosen for a video interview you will receive an email with all the necessary information to complete the process.

020-Wyoming Department of Environment Quality- Solid and Hazardous Waste Division

Click here to view the State of Wyoming Classification and Pay Structure.

Click here to view the State of Wyoming total Compensation Calculator.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.