Office Support Specialist I

Massachusetts Department of Public Health; West Boylston (MA); On-site; USD 58,000 - 82,000; Full time

Job summary

Department of Conservation & Recreation in Massachusetts seeks an Office Support Specialist I for Water Protection Division to provide essential administrative support and coordination. Duties include greeting visitors, handling correspondence, maintaining files, and updating ArcGIS applications for staff and operations.

The role requires strong communication, organization, and multi-tasking abilities, with a focus on detail and meeting program deadlines.

Qualifications

• Two years of full-time or equivalent administrative experience.
• Associate degree may substitute for required experience as described.
• Education substitutions for experience are limited as stated.

Responsibilities

• Greet visitors and answer telephones; manage reception duties.
• Maintain detailed filing systems and office organization.
• Update ArcGIS applications on the employee portal and assist staff.
• Track vehicle inspections and support fleet management.

Skills

Communication skills

MS Office 365

Organizational skills

Multi-tasking

Education

Associate degree in business administration

Associate degree in public administration

Tools

ArcGIS

Office software

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Office Support Specialist I (2600069E)

Job Description

Office Support Specialist I - ( 2600069E )

Description

Who We Are:

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.

Who We Are as an Employer:

At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.

The Massachusetts Department of Conservation and Recreation (DCR) overseesnearly halfa million acres of land, making up one of the largest and most diverse state park systems in the country. Our work focuses on nurturing the vital connection between people and the environment by protecting, promoting, and enhancing ourcommon wealthof natural, cultural, and recreational resources for the well‑being of all.DCRinfrastructure connects people to and through the beautiful landscapes and accessible recreational facilities we care for – strengthening our communities and driving our economy. Our staff strive to build a healthier, more resilient Massachusetts where all residents and visitors can relax, reflect and feel a sense of belonging in our open spaces and public lands. To learn more about DCR, our facilities, and our programs, please visit www.mass.gov/dcr or contact us at [e-mail] .

Job Opening:

The Department of Conservation and Recreation, seeks applicants for an Office Support Specialist I, Water Protection Division to perform the following duties:

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES

Employees in this series perform administrative support functions such as preparing and analyzing correspondence, reports and other materials as needed; arrange meetings with internal and external contacts; respond to inquiries, assist in various office programs, and perform related work as required. Employees are expected to pay attention to detail, have the ability to multi-task, and provide verbal and written communication effectively.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

• Perform administrative office responsibilities including greeting and directing visitors, responding to request for building access, and answering telephones.
• Ensures office activities are operational and in compliance with standards and guidelines. Responsible for the organization and upkeep of detailed filing systems/file rooms.
• Uses computer software or databases and spreadsheet files.
• Updates, maintains ArcGIS applications on employee portal: update staff, vehicles, policies.
• Responsible for the upkeep and knowledge of office machines: such as copier, fax, and postage meter. Participates in acquisition of office equipment.
• Scheduling use of conference rooms in building, using electronic meeting scheduler/calendar, assisting IT with conference and training equipment setup and breakdown, determine room setup.
• Providing administrative assistance as directed to other Division staff including Natural Resources Section.
• Providing administrative assistance to Mechanic group on tracking vehicle inspection fleet.
• Calculating postage and participating in other mass mailing production.
• Prepares requisitions for office supplies, research, and secures vendors for office supplies. Maintains office supply inventory.
• Reproducing & binding reports and other materials.
• Collecting monthly vehicle mileage sheets, and inputting data into spreadsheet.
• Track and mail out Handicap Fishing permits
• Maintaining staff location board.
• Maintain and update division emergency notification and personnel lists.

PREFERRED QUALIFICATIONS

• Excellent communication written and verbal.

Knowledge and/or proficiency working with Microsoft Office 365 includingproject management and data management. A willingness to learn new technologies and systems.

Excellent organization skills and ability to multi-task.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

• I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.
• II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• Educational substitutions will only be permitted for a maximum of two years of the required experience.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affirative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Primary Location

United States-Massachusetts-West Boylston-180 Beaman St

Job

Administrative Services

Agency

Department of Conservation & Recreation

Schedule

Full-time

Shift

Day

Job Posting

Sep 24, 2026, 11:13:07 PM

Number of Openings

1

Salary

57,865.34 - 81,582.28 Yearly

If you have Diversity, Affinitive or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Moneesha Dasgupta, DEI Manager, email: [e-mail] - 6176450358

Confidential : Yes

Potentially Eligible for a Hybrid Work Schedule : No