Office Support Specialist

Boyer Children's Clinic; Washington; On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) Plan

Paid time off

Flexible spending account

Wellness days

Job summary

BoyerChildren’s Clinic is hiring an Office Support Specialist to help run the offices smoothly. You will greet visitors, answer calls, and ensure clients receive information and support.

Responsibilities include data entry into the EMR, maintaining files, and coordinating information with agencies and transportation needs. A collaborative, flexible work environment supports ongoing teamwork and professional growth.

Qualifications

• High school diploma or GED required, or equivalent combination of education and experience.
• Previous clerical experience preferred (up to 1 year).
• Proficiency with Microsoft Office Suite is required.

Responsibilities

• Greet visitors and answer calls/messages to provide information and help.
• Enter client information into electronic medical records and maintain files.
• Coordinate information with agencies/vendors and manage appointments/transportation needs.
• Assist Office Manager and front desk team to support department success.
• Support special projects as needed.

Skills

Customer service

Multitasking

Attention to detail

Communication skills

Team collaboration

Office software

Education

High School Diploma or GED

1–3 months related experience/training

Tools

Microsoft Office Suite

Job description

Boyer Children’s Clinic is hiring for an Office Support Specialist! Boyer is a leader and highly-valued resource in the community providing services for children with neuromuscular disabilities and developmental delays. We offer a collaborative, supportive, and flexible work environment. The work we do makes a difference!

Our Office Support Specialist helps our offices run smoothly. Some Essential Functions of the role include:

• Delivering world-class service by greeting our visitors, answering calls/messages, and ensuring people get the information and help they need.
• Ensuring accuracy and confidentiality with all client information; entering required information into our electronic medical records system and maintaining office files.
• Coordinating exchange of information with other agencies/vendors, changes to client appointments, transportation needs, and interpretation services.
• Working with the Office Manager and front desk team to ensure overall success of the department.
• Assisting with special projects or other requests as needed.

A successful candidate will have the following:

Education & Experience:

• A High School Diploma or general education degree (GED);
• or one to three months of related experience and/or training;
• or equivalent combination of both education and experience is required.
• Previous experience of up to one year in clerical capacity is preferred.

Software Skills: Proficiency using a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook) is required.

Soft Skills:

• Demonstrated ability to multi-task, work independently, and meet deadlines
• Strong attention to detail
• Strong communication skills (oral and written)
• Commitment to continuous improvement
• Practice effective team behavior and demonstrate effective interpersonal relationships
• Strong administrative and organizational skills

Important Notes about the position:

Pre-Employment Check: Must have the ability to pass a Washington State DSHS criminal history and background check and FBI fingerprint check.

Physical Requirements & Work Environment: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel, stand, walk, reach with hands and arms, stoop, kneel, and crouch; frequently required to sit, talk, or hear; occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. The work environment is a typical office environment with a quiet to moderate noise level. (These represent requirements that must be met by an employee to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Compensation: $23.15 - $32.88 per hour, depending on experience.

Benefit Offerings: We offer Medical, Dental, and Vision Insurance, Flexible Spending Account, Health Savings Account (if enrolled in a QHDHP health plan), Basic Life Insurance, AD&D Insurance, Long-Term Disability Insurance, Voluntary Supplemental Life & AD&D Insurance, 403(b) Plan (with discretionary match), .0462 hours of sick leave for every hour worked, 12 paid vacation days, 13paid holidays, four paid Wellness Days, three days paid bereavement leave, up to two weeks paid jury duty leave (unpaid leave beyond two weeks if needed), monthly cell phone reimbursement, and continuing education benefits.

Loan Forgiveness: If you are employed by a nonprofit or government and have student loan debt through the William D. Ford Federal Direct Loan (Direct Loan) Program, you may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Please direct your questions regarding your eligibility to your student loan program.

We Make a Difference! Our work supports each of our children’s unique abilities, and helps our families become their child’s best advocate.

Please note, COVID-19 vaccination and season flu vaccination is strongly encouraged.

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time

EOE Statement Since 1942, Boyer Children’s Clinic has worked to empower families and improve the lives of children with special needs. We recognize the impact of a diverse staff who reflect the families we serve, and we continuously strive to extend our core values of equity and inclusion into the broader community. We encourage all qualified individuals to apply for employment at Boyer, especially members of underrepresented groups and veterans. We are committed to recruiting and hiring individuals, and treating employees during employment, without regard to any legally protected class.

This position is currently accepting applications.