Intake Specialist

Boyer-Children; Seattle (WA); On-site; USD 65,000 - 92,000; Full time

Benefits offered by this job

Structured orientation

37.5 hour workweek

Medical, Dental, Vision Insurance

403(b) plan and PTO

Job summary

Boyer Children's Clinic in Seattle seeks a Full-Time Intake Specialist to guide families through ESIT intake, review medical histories, and determine eligibility for services. You will work with a multidisciplinary team to ensure smooth enrollment and ongoing care coordination for infants and children with developmental delays.

The role emphasizes family engagement, documentation accuracy, and collaboration with clinicians, educators, and community partners across Seattle.

Qualifications

• Bachelor's degree or higher in nursing or related healthcare field with WA DOH license where required.
• Bachelor's in ECSE/IECE or related field with coursework in child development and family systems.
• Current First Aid and CPR certifications are required.
• WA driver's license, auto insurance and reliable transportation.
• Proficiency with Microsoft Office and electronic medical records.

Responsibilities

• Coordinate ESIT referrals and review intake paperwork with the referral team.
• Collect and interpret medical and developmental histories for new referrals.
• Determine eligibility for ESIT services based on assessments.
• Educate families about ESIT and enrollment steps.
• Collaborate with multidisciplinary team to support enrollment and care coordination.
• Lead intake projects to improve services and family support.

Skills

Verbal communication

Written communication

Regulatory compliance

Family engagement

Education

Healthcare degree + WA license

ECSE / IECE degree

Child development coursework

Four years’ experience with children birth to five

Tools

Microsoft Office

EMR systems

Job description

Boyer Children's Clinic

is currently seeking a Full-Time Intake Specialist to join our team! Boyer provides medical, therapy, special education, and family services to infants and young children with developmental delays and disabilities, and their families. For more information, visit www.boyercc.org .

The Intake Specialist supports families throughout the intake process for the Early Support for Infants and Toddlers (ESIT) program. Working closely with Boyer's referral team and multidisciplinary intake providers, this position gathers and interprets medical and developmental information, helps determine program eligibility, and guides families from initial referral through intake completion and enrollment.

This role is well suited for a collaborative professional who can combine thoughtful family engagement, strong assessment and documentation skills, and effective coordination across clinical, educational, and community partners.

Our Commitment to Equity

At Boyer, we are committed to fostering a work environment that embraces diversity, equity, inclusion, accessibility, and anti-racism. The Intake Specialist will help advance this commitment through their work with families, colleagues, and community partners.

What You'll Do

Intake Coordination and Assessment

• Partner with the referral team to review and process new ESIT referrals.
• Collect, review, and interpret medical and developmental histories for newly referred children.
• Identify qualifying medical diagnoses that may establish eligibility for ESIT services.
• Administer developmental assessments in collaboration with a multidisciplinary team, including therapists, educators, and nurses, to determine program eligibility and establish developmental baselines.

Documentation and Enrollment

• Complete comprehensive intake assessment reports that accurately reflect each child's medical history and developmental status.
• Educate families about the ESIT program, available services, and eligibility requirements.
• Guide families through the enrollment process for eligible children.

Care Coordination and Family Support

• Provide a warm handoff to the assigned ESIT multidisciplinary team to support continuity of care.
• Build collaborative relationships with community providers to support referrals, care coordination, and access to services.

Program Development and Special Projects

• Participate in or lead intake-related projects designed to improve services, processes, or outcomes for children and families.
• Contribute to health-related initiatives or grant-funded projects that enhance staff well-being and family support.
• Support the development and implementation of specialized intake pathways for targeted populations, including children with specific developmental conditions or needs.
• Perform other duties as assigned to support Intake Department operations and organizational goals.

Position Requirements

Candidates must meet one of the following education and experience pathways:

• Bachelor's degree or higher in Nursing, a related healthcare field, Early Childhood Special Education (ECSE), or Inclusive Early Childhood Education (IECE). Candidates with a healthcare-related degree must possess and maintain an applicable renewable Washington State Department of Health license, such as Registered Nurse (RN), Physical Therapist (DPT), Occupational Therapist (MSOT or OTD), or Speech-Language Pathologist (CCC‑SLP). No prior experience is required when these educational requirements are met.

• Bachelor's degree or higher in Early Childhood Education, Child Development, Human Development, Child and Family Studies, Elementary Education, Child or Developmental Psychology, Special Education, or a closely related field, with coursework in child development, family systems, evaluation and assessment, and curriculum development or intervention strategies. No prior experience is required when the specified coursework is met. If the coursework requirements are not met, four years of prior work experience with children from birth to age five with delays and disabilities, and their families, is required.

Certifications and Licenses

• Current First Aid and CPR certifications are required.
• Must possess a valid Washington State Driver's License, automobile insurance, and a reliable means of transportation.

Required Abilities and Skills

• Proficiency in Microsoft Office applications.
• Experience with clinical documentation and maintaining patient records in an electronic medical record environment.
• Ability to earn trust quickly while maintaining a focus on regulatory compliance and Boyer's mission.
• Ability to work effectively with a wide range of families and navigate barriers that might otherwise prevent access to ESIT services.
• Strong verbal and written communication skills.
• Ability to establish effective working relationships throughout the agency and with families, interpreters, community providers, and other programs serving Boyer families.
• Ability to pass a Washington State DSHS criminal history and background check and FBI fingerprint check.
• Ability to travel within Boyer's Seattle service area to meet with families in their homes and to travel between Boyer locations, appointments, and community meetings as needed.

Working at Boyer

At Boyer Children's Clinic, you'll join a multidisciplinary team united by a shared commitment to children and families. You'll work closely with referral staff, educators, therapists, nurses, and community providers to help families experience a clear, coordinated, and supportive transition into services.

This position works in typical office and clinic environments and includes regular travel to family homes, appointments, and Boyer locations in Seattle. The role requires regular computer use and sitting or standing, as well as the ability to occasionally lift up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Benefits

• We give you an exceptionally structured orientation with a ramp-up schedule to assist you.
• We offer 37.5 hour workweek and other schedule flexibility.
• We offer Medical, Dental, and Vision Insurance, Flexible Spending Account, Health Savings Account (if enrolled in a QHDHP health plan), Basic Life Insurance, AD&D Insurance, Long-Term Disability Insurance, Voluntary Supplemental Life & AD&D Insurance, 403(b) Plan (with discretionary match), .0462 hours of sick leave for every hour worked, 12 paid vacation days, three weeks' paid program closures, 13 paid holidays, four paid Wellness Days, three days paid bereavement leave, and up to two weeks paid jury duty leave (unpaid leave beyond two weeks if needed), Continuing Education benefits, and monthly Cell Phone Reimbursement.

Compensation

$65,102 - $92,484 [DOE]

Loan Forgiveness

If you are employed by a nonprofit or government and have student loan debt through the William D. Ford Federal Direct Loan (Direct Loan) Program, you may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Please direct your questions regarding your eligibility to your student loan program.

Please note, COVID-19 and seasonal flu vaccination is strongly encouraged.

Boyer Children's Clinic is an equal opportunity employer and complies with the Americans with Disabilities Act (ADA) in regard to providing reasonable accommodations when needed.

About the Organization

Boyer was organized in 1942 by a group of doctors, parents and volunteers to provide services for children with cerebral palsy in a community setting. Today, over 75 years later, Boyer continues to be a leader and highly-valued resource in the community promoting services for children with neuromuscular disabilities and developmental delays. We are medical professionals, therapists, educators and other professionals who are dedicated to the children and families we serve. We provide the uniquely team-directed and family centered services and professional training that has distinguished the agency since inception far into the future.

As we grow, we're looking for passionate, driven and civic-minded employees who embrace innovation, change and diversity, and embody our values.

EOE Statement

Since 1942, Boyer Children's Clinic has worked to empower families and improve the lives of children with special needs. We recognize the impact of a diverse staff who reflect the families we serve, and we continuously strive to extend our core values of equity and inclusion into the broader community. We encourage all qualified individuals to apply for employment at Boyer, especially members of underrepresented groups and veterans. We are committed to recruiting and hiring individuals, and treating employees during employment, without regard to any legally protected class.