0000001944.OFFICE SUPPORT(PART-TIME CLERK II).EMERGENCY MANAGEMENT

Dallas County; Dallas (TX); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Dallas County is seeking a part-time Office Support Clerk II for Emergency Management to perform a range of clerical tasks and data handling. The role supports document processing, data entry and basic customer service under moderate supervision.

The position requires a high school diploma or GED and 2 years related experience or 30 college hours. Strong typing and MS Office skills are expected, with testing as applicable.

Qualifications

• Graduation from an accredited high school/GED program.
• Two (2) years job related experience or 30 hours of college or a combination of the two.
• Experience in a customer service environment a plus.

Responsibilities

• Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
• Inputs data to complete routine correspondence, forms, reports and documents.
• Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
• Effectively answers routine inquiries and resolves basic customer service issues.
• Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
• Performs other duties as assigned.

Skills

Typing 30 wpm

MS Excel

MS Word

Data entry

10-key

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

0000001944.OFFICE SUPPORT(PART-TIME CLERK II).EMERGENCY MANAGEMENT

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Job Description

Performs a variety of moderately complex support tasks which may include: inputting, processing and distributing a variety of documents and records; collecting, compiling, filing and maintaining data; reconciling data, funds or inventory; and interacting with the public to provide excellent customer service. Works within a well-defined framework of policies and procedures, under moderate supervision.

Responsibilities

1. Receives, prepares, verifies and processes a variety of documents, instruments, records, bills, payments and receipts.
2. Inputs data to complete routine correspondence, forms, reports and documents.
3. Researches, locates, pulls and prepares a variety of documents, records and other assigned data.
4. Effectively answers routine inquiries and resolves basic customer service issues.
5. Collects, inputs, updates and reconciles data, funds or inventory and maintains filing/storage of documents and supplies.
6. Performs other duties as assigned.

Qualifications

Education, Experience and Training

Graduation from an accredited high school/GED program. Two (2) years job related experience or 30 hours of college or a combination of the two. Experience in a customer service environment a plus.

Special Requirements/Knowledge, Skills & Abilities

Ability to type 30 wpm or 60 kspm, with knowledge of computer applications and standard word processing software. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.

Juvenile Department

“Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment.”

Physical/Environmental Requirements

May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted.